Blue Bay Travel

Reviews, get directions and contact details for Blue Bay Travel

Address: Unit A4, Bellringer Road, Stoke-on-Trent ST4 8GB, UK

Phone: 0844 371 4004

Website

State: Stoke-on-Trent

City: Stoke-on-Trent

Zip Code: ST4 8GB

opening times

Monday: 9:00 AM – 9:30 PM
Tuesday: 9:00 AM – 9:30 PM
Wednesday: 9:00 AM – 9:30 PM
Thursday: 9:00 AM – 9:30 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 7:00 PM

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Reviews

Feel's like this company would enter your home and pinch money from your mantlepiece

 7 years ago (22-03-2018)

I was recommended to use Blue Bay Travel by a doctor at my work, she was not wrong.
Leighton Glover was truly happy to help with all my questions and 3 sets of amendments for our Honeymoon. Leighton was always very personal and helpful and never tried to use the hard sale tactics that some other companies would try to use.
I told Leighton at least 5 times how grateful I was for all his help, but I really don't think I would have been able to get such a great deal without all his help.
Blue Bay Travel you have a great member of staff there make sure you look after him.
Leighton I'll be posting you a little something to say thank you to you head office I hope it gets to you safely.

Mark A Pritchard

 9 years ago (12-06-2016)

Many thanks to Christina for all the help she gave me when booking our holiday to Cancun. It was so nice to speak to someone that had recently visited the hotel we were booking and the advice that she gave me on the choice of rooms was brilliant. It felt like I was talking to a friend. I would definitely recommend your company to anyone in the future. Thanks once again Christina.

 9 years ago (02-03-2016)

We were in Jamaica last week and were advised that hurricane Matthew was approaching - the situation was monitored daily and by Friday night/Saturday morning the resort were advising people to change their flights where possible as Matthew was then a category 5 hurricane with sustained wind speeds of 160mph and was due to reach eastern Jamaica by Sunday evening through to Monday. We desperately tried to contact Virgin to change our flights but were advised by them that all flights were full but we could get on the Sunday flight (due to leave at 18.45) with an additional charge of £150 each (even though this flight might not make it to Jamaica if Mathew arrived in time, by which time we would have been trapped at Montego Bay airport instead of the resort (the resort would have been the safest option by far). Other airlines, including BA and many American Airlines arranged for their customer to be flown back early without charge in view of the situation. In desperation we called Blue Bay who we had booked the holiday with but they could do NOTHING to help us. By Sunday morning hurricane Matthew had been stationary for some time this allowed us to get the Virgin flight home at an additional £300 cost......both Virgin and Blue Bay travel have said even though we were facing a major hurricane because we CHOSE to leave early there is nothing they can do!!!! BEWARE folks - both of these companies have
NO concern for their customers facing extreme weather conditions! We were in a very very stressful situation and they DID NOT care. We would NOT use either company EVER again......

 9 years ago (05-10-2016)

So booking a holiday is one of the most important things to do each year- well for us anyway ! Booking through Blue Bay Travel, really does take the hassle out of doing it. From the moment you ask for a quote, you get their full attention and knowledge. Great Customer Service, not just when you book but throughout the year. That's why we came back this year and will do again next year- Thanks BBT.

 9 years ago (24-08-2016)

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Reviews, get directions and contact details for Blue Bay Travel

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