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BigJohn's - Shirley

  1. Solihull
  2. Solihull Fish & Chips
  3. Solihull Burgers
  4. Solihull Pizza

Reviews, get directions and contact details for BigJohn's - Shirley

BigJohn's - Shirley
Address: 260-262 Stratford Road Shirley , Solihull B90 3AD, XWM, GB
Phone: 0121 744 2586
State: XWM
City: Solihull
Zip Code: B90 3AD

opening times

Monday: 11:00-01:00
Tuesday: 11:00-01:00
Wednesday: 11:00-01:00
Thursday: 11:00-01:00
Friday: 11:00-03:00
Saturday: 11:00-03:00
Sunday: 12:00-01:00

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Reviews
Ordered Masala fish with naan. Cost about £11 plus. The naan wasn’t hot and it wasn’t freshly made, I think they buy them in and just heat them. Tasted pretty bad. I also asked for sauces to be put on the side in a container. They just squirted in inside the box. When I paid he said cash. I said I didn’t have cash then the card reader appeared. I used to go few years back and was decent. Now I will never go back. Bad food. Bad customer service and expensive for what it was. Never going back!!
Tasty and fresh fast food, they make love pizza and you get to choose your ingredients, no seating though, look nice and clean, parking is not hard, no on site parkingFood: 5/5
Went to big John's friday evening . Large chips were stale over cooked and hard. Certainly not good value for money. Last time I will be going
I visited this branch at lunchtime when you would expect the food to be freshly made. Chips were not fresh and cold, fried chicken was also cold. Curry sauce was watered down. All for £6.30. Would not be visiting here again. By all means avoid!!
I don't even want to give this outlet one star, the service for a fast food chain is quite possibly the worst I have experienced, not just the service but how they dealt with a simple complaint at what they had themselves caused, with what we had paid for and what was delivered was diabolical, we got fresh food eventually but was just fit for the bin. Never again.
Years ago this place used to be really good. Their pizzas were amazing, but lately it's gotten worse. Not only that, I used their own online ordering, and placed it an hour before I wanted to collect 19.30 collection. The time came to collect, but as I checked their website, it stated it was preparing. I checked every 15 minutes until 21.30, and even messaged them and tried calling, but no reply. Calling them was a nightmare. Had to go elsewhere in the end, sent them an email and still had no response two days later. The day after the order was put down as cancelled. Gone down hill. Terrible service.
This is, hands down, the worst place, I've ever ordered from. The customer service is poor, no emotion towards dissatisfied customers. I had to ask the gentleman if he was going to apologise for the fact my food was soo late. Then the driver called me after I had waited over 45 minutes from the allocated delivery time slot to say he would be four minutes, he arrived over fifteen minutes later. When I called to complain to their customer care team, the call was dropped four times. I will NEVER order from this branch again!!!
I will definitely not recommend this place in Shirley. It was waste of money and food not worth the money and time. There is no privacy, very bad mannered staff watching you at all times and it took forever for the food to arrive, and especially with children it was just not on. 0 rate to everyone and everything including food.
Can’t comment on service and atmosphere as I used Uber eats but most of the chips were black - guessing rotten potatoesFood: 2/5
This is by far the best big johns I have been eating in, with the best food and everything, and the service is amazing to, highly recommendFood: 5/5
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