Barclays Bank

As a private and a business customer of this bank I can thoroughly recommend the service received. As a bank they are the safest pair of hands for your money and your business. Sound and practical business advise from experienced managers. Their online facilities are easy to use and if you need to speak to anyone, day or night, you can get hold of someone who is willing and able to help you, and they sort things out. And then come back to you to ask if you are satisfied. Lovely staff no matter what country they are in.
5 7 years ago (17-10-2017)

Overall the staff are excellent, however, have encountered one who displayed a poor attitude and behaved in a mildly aggressive manner... think intimidation. When a complaint was registered the main concerns where overlooked and not dealt with. Aside from this behaviour and outcome, all else is okay. However I now choose to do all my dealings online where I can.
2 7 years ago (13-04-2018)

I've always recieved excellent customer service during the 4 years I've been with Barclays. The facilities are great making banking quick and easy. They are very informative and helped me open up a business account, offering loads of extras at no extra costs.
5 7 years ago (06-11-2017)

lots of space inside so never crushed.great helpfull staff.
4 7 years ago (15-11-2017)

went here last friday, realised i had a couple of old £5.00 notes, waited in the queue, and watched as the two tellers worked and one sat on a computer, then a member of staff camefrom a door behind the counter and basically stood there doing nothing, then took a jacket from the back of an empty chair and placed it on the back of the chair where the woman was working on a computer. She was fully aware of the queue but did nothing. I was then asked by a member of staff ( a young junior) if he could help, I explained I wanted to exchange two £5:00 notes and was asked if I had my card on me, I said no, he said then you must queue! still the woman behind the counter stood there and made no attempt to serve!! I walked out!! Next bank Nat West! got to near the bank of tellers and was asked by another young junior, if he could help, I explained, and he said, no problem give me the notes I will sort it out, off he went, 10 seconds later another young man offered the same assistance, I said i was being sorted thanks, a minute later returns the first guy with two fresh £5:00 notes, and off I go, in less than two minutes Nat West have kept my custom and Barclays have lost a customer for ever!, Well done the lazy person behind the counter who would rather stare at customers that pay her wages than actually doing her job!! Send her to Nat West for customer service training!
1 7 years ago (11-08-2017)