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Barclays Bank

  1. Manchester
  2. Greater Manchester Bank

Reviews, get directions and contact details for Barclays Bank

Barclays Bank
Address: 86-88 Market St, Manchester M1 1PD, UK
Phone: 0345 734 5345
State: Greater Manchester
City: Manchester
Zip Code: M1 1PD

opening times

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 10:00 AM – 4:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 3:30 PM
Sunday: 11:00 AM – 3:00 PM

Update Info

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Reviews
The service could have been better. I came today to finish my application for the debit card in store. I used both of the letters from my utility companies - the first one was my previous supplier and the second letter was from the current. The assistant declined both of these letters even if all the information was correct and stated that I must bring the actual bill. I replied back that all my bills are in the electronic format and I could have printed them from my account, but the assistant rudely replied that it must be only requested from the utility supplier which makes the whole process a lot more complicated and long. I would have understood better and left the store in a more pleasant mood if the assistant was less blunt and tried to explain to me more why this rule is in place, because during the online application it is not stated clearly that only the utility bill must be provided. This encounter has upset me greatly. I left the store, feeling like this person is clearly not bothered for me to become one of his clients.
7 years ago (07-01-2018)
SO ANNOYED!! Me and my husband took time off work to change a current account into a joint account. We provided all the documents necessary and were told we would receive the card and additional documents within 3-5 working days. 2+ weeks on we have received nothing!!! I've called twice now and had no movement on this matter at all! I was told I would need to visit the branch again, meaning more time off work! We've just applied for a mortgage with Barclays and we use all your facilities from insurances to tech pack fees to blue rewards and more! Being a loyal customer for years I did not expect such bad service. So let down!
7 years ago (14-02-2018)
I've opened an account with Barclays a few months ago and since then my experience with them has been preposterous! Every time I visited the branch or tried to speak to someone on the phone the customer service has been utterly ridiculous. I requested a closing statement of my account and still not sure when I'll get a copy of this. We're trying to buy a house and their incompetence may cost us our house! Just to name a few: I was in one of their branches last week and they kept sending me to different floors to close my account and no-one knew how or where I could get this done; I have then called them and they advised that they can't help and I need to visit a branch. Their staff lack training and any customer service skills. I just don't understand how this is acceptable!
7 years ago (08-02-2018)
After an absolutely appalling experience at the Longsight branch yesterday, for which ive left an appropriate review on Google, i feel like i have an obligation to leave this review of the Market St branch which i visited today at a similar time of day (4 PM). An absolute contrast in service! The lady that served me was an absolute delight( Thanks once again Sairah 🖒😊) Quick and friendly service and very efficient staff. Id almost made my mind up about moving my business accounts from Barclays but todays experience has made me reconsider. Seriously Barclays, do something about the staff in Longsight. Im not the only one complaining- read the rest of the reviews. Service and attitude has gone downhill over the last 2 years. Market st- keep it up and many thanks once again to the charming young lady who assisted me today!
7 years ago (03-01-2018)
Absolutely useless! Endless cues and non of the paying in machines were working - standard typical rubbish service or lack of from Barclays!
8 years ago (02-11-2017)
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