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Reviews, get directions and contact details for Bannatyne Health Club and Spa

Bannatyne Health Club and Spa

About

Discover state-of-the-art facilities, an extensive selection of exercise classes and a luxurious swimming pool with sauna, steam room.

Address: Flour Mill Way, Crewe CW1 5NW, UK
Phone: 01270 253100
State: Cheshire East
City: Crewe
Zip Code: CW1 5NW

opening times

Monday: 6:00 AM – 10:30 PM
Tuesday: 6:00 AM – 10:30 PM
Wednesday: 6:00 AM – 10:30 PM
Thursday: 6:00 AM – 10:30 PM
Friday: 6:00 AM – 10:30 PM
Saturday: 8:00 AM – 10:30 PM
Sunday: 8:00 AM – 10:30 PM


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Reviews
What a wonderful afternoon!! My daughter and I went yesterday as a birthday treat from her to me and herself We both had a 45 min scalp, back and foot massage together and it was excellent. Very attentive and helpful staff, the food was amazing too. We used the relaxation room, jacuzzi, steam room and huge pool which were all clean and modern. The toilets and showers could do with renewing. Thank you x
Had a fantastic day at this Spa. My wife and I were both booked in for a spa day with treatments. The ladies who dealt with us were Amazing!!! I had Demi and she was absolutely outstanding, very friendly, listened to my needs and was caring throughout my treatment!! I would recommend having treatments with her again to anybody!! The rest of the facilities were good and keep clean throughout our visit by the friend cleaning team!!! Highly recommended!!!
Husband treated me to a spa day with the hopes of lunch too- Belated as they cancelled my birthday present 2 weeks prior with not enough staff, no offer of refund or discount. Turned up early as prompted with the spa reception closed so went to the gym receptionist who clearly was more interested in chatting up one of the men that was having a general conversation about the prices of places to eat.. then told to sit in the spa waiting room and someone would be with us shortly.. after being asked by several gym users if I could do their lashes or nails I can but I don’t work here someone finally came from the gym reception and told us to go and wait in the relaxation room. When we asked where we could get changed and find our robes we were told it’s a charge for robes and you have to pay to use the towels? Strange but we did as we wanted to use the sauna and steam room afterwards. We didn’t in the end as they are not in the spa but in the noisy gym and it wasn’t what we wanted so wasted of money there! The massages and facials themselves are to die for. The girls really looked after us and made sure everything was perfect, the overall cleanliness was fab although there are some pretty big spiders and they could scare even the bravest of people. We asked about lunch but was told they don’t cater for lactose or gluten so we were probably best eating elsewhere. strange place to go for a treat and will be sticking to private spas from now on so the experience can continue all day not just the 90 minutes you pay for.
Great gym and lots to offer. Classes, Pool, Sauna, Steam Room and Gym along with 2 studios to go to hosted classes or do personal virtual classes. Alongside a great spa with great treatments on offer. The staff are all really friendly and will help the best they can and the training that the team can help with when starting out in the gym is great and extremely helpful
Complete nightmare company, I used the gym once and had the pleasure of paying a cancellation fee. Even after evidence was provided in the form of sick notes and advising them I was in the process of having life changing surgery. Do not use this gym, they don’t care about their members at all!
Cancelled my membership as I've found a better gym, for some reason they need over 30 days to turn off my access and cancel the direct debit. I contacted them in the middle of the month, they managed to reply within a day, but need another month and a half to click 2 buttons. Why would they need over a months notice to cancel the membership? Simply to get more money out of you. "This is all in our pages and pages of T&Cs you signed up to" - typical response. My wife will also be cancelling as they continued to charge her £10 a month when she had a baby - why oh why would they continue to charge anything during this time?! That's right, simply to get more money out of you.
Once a great gym and club, was a member for a 10+ years but cancelled due to the demise of the club in the last 12 - 18 months. It's not a fraction of the club it once was, the recent invasion of a certain community of new members that I can only describe as non-desirable has made some area's in the club a no go zone at times and very intimidating through their behaviour and lack of respect for rules and hygiene in the changing rooms and pool areas. The changing rooms have really deteriorated, out dated and constantly stink of stagnent water, the showers are disgusting to a point that I refuse to use them but they are due to get refurbished in October 2022 which will make a big improvement hopefully. Also it frustrating that the hot tub constantly breaks down, it needs replacing or improved servicing to maintain it's reliability. The weights area that I predominantly use can be so over crowded at times that I've cut many sessions short due to lack of equipment available. The cardio machines are hardly ever full so they could improve things replacing some cardio equipment with some new weights machines. There is zero atmosphere in the reception area now yet at one time there used to be regular social nights organised with live bands etc which were fantastic, nobody really seems to eat and drink there anymore during the times I've visit. The Manager can often be seen laid back in his chair with his feet up on the table in his office talking loudly on the phone which is completely unprofessional and gives an arrogant impression for anyone to see who walks past. Its a shame that this once fantastic gym and club has let it's standards slip so far. Time for a big refurb and reshuffle otherwise long term genuine members like myself will continue to leave. Once Pure Gym opens I anticipate that there will be significant numbers cancelling their memberships at Bannatyne's.
Fantastic place value for money I go here twice a year for a spa day, I have tried other places but compared to here they seem like a rip off. Fantastic place as you get use of the amenities while you wait for your spa treatment truly a relaxing experience. Highly recommend.
A big improvement lately, remedied issues with the showers, changing and pool areas that were annoying a lot of members. A mark down because I still think the layout in the gym needs work, too many cardio machines that aren't fully utilised that could be replaced with more in demand equipment such as free weights, racks, cable machines and more isolation machines would be most welcome. And another mark down as my mother also goes here and joined soley on the basis that the gym offered 5 aqua classes a week but that number has reduced to 3 a week now. This represents a substantial loss of value for my mother though memberships has gone up very slightly. Last of all I just want to say the staff in here are all pleasant and friendly for the most part. In particular one of the reception staff always goes out of his way to greet and say goodbye to members, and one of the cleaners always says hello too. That sort of thing is always appreciated when it's not forced and you can just tell they are friendly people.
Great pool, gym and spa facilities and friendly staff always there when you need them. Lots of classes to suit every type of exercise program and level of fitness. I'm enjoying my membership!
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Directions to Bannatyne Health Club and Spa with public transportation


Springfield School 140 meters
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37
38
Business Park 330 meters
3
37
38
Narrow Lane 480 meters
3
37
38
Hungerford Terrace 490 meters
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