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Reviews, get directions and contact details for Banbury Road Medical Centre

Banbury Road Medical Centre
Address: 172 Banbury Rd, Oxford OX2 7BX, UK
Phone: 01865 515731
State: Oxfordshire
City: Oxford
Zip Code: OX2 7BX

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 – 10:30 AM
Sunday: Closed


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Reviews
Unprofessional doctor. We went in for my baby’s first immunisations. We had arrived on time to the surgery. However, as reception was very busy with only one person behind the desk we were 4 minutes late to our appointment. The doctor was extremely unprofessional in his attitude and behaviour, although we had apologised that we were slightly late. He rushed us through our appointment, only to then see him sat at his desk for the next 15 minutes. We then went into see the nurse. After explaining what each of the vaccines were for and giving them to my child we were then told that was everything. However, it would’ve been helpful if she had explained what common side effects we may expect and what may be red flag symptoms. Again, we were rushed throughout the appointment.
Very unprofessional with a loud voice the reception girl not helping a patient. I been using the clinic for twenty year ,I am British citizen but nothing was before in clinic like now. I will complain to the manager Mrs Butler and I hope on the GP reception to employ kind and come people. This matter will go further
All the staff here in my experience have been wonderful. First surgery where I feel like 'non-urgent' medical problems are taken seriously. If I've needed a referral they've supported that, blood tests etc. all taken care of - it's made such a difference to my life even just being listened to. Dr. Maddison in particular has been great, would really recommend the place :
Sympathetic and efficient reception team. Good listening from the two doctors I have encountered who both made effective decisions about my health problem and helped me to find a good resolution. I will certainly have trust in this team in the future.
Very poor reception service - essentially blocking the ability to speak to a doctor when that doctor told us to call back for lab results for my elderly mother. Having been registered myself at this surgery for 32 years I rarely go to the doctor myself I am now fearful that I might actually get sick and need to call the doctor but could experience this “go away and come back when it suits us” service culture. Very disappointed.
Absolute disaster both times I went to this center. The receptionists were rude and dismissive on the phone when I scheduled a smear test and a simple blood test. When I first came in a month ago, I was greeted with condescension from them. Worse yet, the nurse said she wasn't able to perform my smear test- that I scheduled. She also took several minutes trying to find my vein to draw my blood. I saw my own vein and pointed it to her and even politely suggested she try my other arm as it may be easier. After several minutes, she eventually took my blood, only for me to be called to come back in a week later to reschedule as they "took a bad sample". I rescheduled to come in a month later from London for the smear test and the blood test-during lockdown this time. There wasn't a single patient in the building but the staff acted like I was a huge inconvenience. While the doctor was doing the smear test, I felt immense pain and told her it hurt, she then paused without saying or moving anything. When the pain in the same spot of course became too intense I asked her to please stop. I've had smear tests before and had never experienced pain like that. The time it took her to just get to that painful spot was the amount of time any other doctor would've collected 3 samples. Yet she said she wasn't able to get anything, and was extremely dismissive and passive aggressive about my pain. After she collected my blood she snarkily said "well, that's one thing you accomplished today." It made absolutely no sense for these people to be so rude and incompetent in an empty center. I feel terrible for any patient who has no choice but to come here, especially my fellow international students at St Hilda's who will unfortunately now have these people as their face of the NHS.
The doctor couldn't tell me what was wrong with my knee and to not worry about it. I wasn't happy with this so I asked to speak to another doctor who also didn't know what was wrong so he said he'd refer me to a physiotherapist which never happened, this was a year and a half ago. Turns out I have a very common ACL tear which I need surgery to rectify.
Lovely surgery and nice doctors and nurses and reception ladies . Good repeat perscription service and very friendly and helpfull. We owe a great debt to our local nhs gp surgery s working through the pandemic. Good asthma service . Mr belcher
Nice surgery from the NHS. The staff is friendly and helpful. My GP is really practical and helpful as well. The building is in good condition and well located. Nice place to see your doctor definitely.
The receptionist is so friendly and helpful and the doctors always call me for an appointment swiftly. Very happy with my few experiences with BRMC :
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Directions to Banbury Road Medical Centre with public transportation


Thorncliffe Road 60 meters
2
24
2A
700
H2
N2
NS5
S4
S5
S7
Ferry Pool Road 100 meters
14
700
H2
Lathbury Road east 210 meters
14
2
24
2A
N2
NS5
S4
S5
S7
Summertown Shops 260 meters
2
24
2A
700
H2
N2
NS5
S4
S5
S7
Cherwell School 280 meters
14
700
H2

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