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Reviews, get directions and contact details for Baguettaway Sandwich Bar

Address: 24 High Street , Kettering NN16 8ST, NTH, GB
Phone: 01536 484822
State: NTH
City: Kettering
Zip Code: NN16 8ST

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Reviews
The food here WAS brilliant, but the customer service from the female staff member was AWFUL. It's a shame they've now closed, but they didn't advertise enough and it would have been better for them if they joined one of the delivery apps to free up their own staff from having to deliver and allow them to continue with the food prep. Their prices were also very low in comparison to other food outlets, so I imagine with the increase in bills, rates, stock etc... it became unsustainable. I would have happily paid a little extra if the customer service improved on behalf of the 1 member of staff that let the shop down, and it would have been great if they increased their opening hours because they would definitely have attracted more customers, especially via a delivery app. I've had food from their shop for years, and had delivery from their own website but so many people just didn't know they were there when I mentioned them which is a huge shame because they were such good value for money and the food was lovely and fresh to order. KGH staff will miss them as well as they used to cater for them at the hospital, so they'll be glad for the restaurant to open in the hospital in 2023! Such a shame for a long running business. Another one bites the dust in kettering.
4 years ordering from here and just wow. My Wednesdays are now Baguetta-Wednesday’s. I cannot fault how good their Jacket Potatoes are as well as their service and the People whom work there, tasty food, lovely and helpful people and always on time. As a lunch suggestion I recommend jacket potato, butter, BBQ chicken, mushrooms and cheese £3.90!! You will not regret it! Thank you Baguettaway.
Turn up just before closing only for the door to get locked on you and they refuse to let you in when you want to place a large order... Keep cutting their opening hours to be the point they may aswell not bother opening. Used to be 4.30pm, then 3.30pm now 2.30pm! No wonder your customers are walking away and going elsewhere. The best baguette around by a million miles but far from the best customer service. I wish I could turn down 3 customers stood outside wanting to place orders!
Best place in town to get lunch, customer service is very professional, been going here for years.
Best sandwich shop around. The food is good quality, fresh and oh so yummy, the guys are friendly and polite and happy to receive customer feedback. I can't believe I'd forgotten about this Gem but I'm pleased I've been reintroduced. Long may you continue!
Used to use this place a lot as baguettes were always nice, but since having them delivered by Jeff I will never use this company again!! He is nothing but a cowardly vile bully who screams & shouts abuse at women in other businesses when he doesn’t get his own way! He also posts lies & fake reviews on other business pages that sell food presumably thinking that he will boost sales for this place. If your a woman I don’t recommend getting your baguette delivered as you might come across this bully of a man!
Excellent place!! Just ordered via email, had a response almost instantly saying they've received my order and sandwiches was delivered to my house not even 30 mins later. Fantastic service & so convienent that they deliver oh and great sandwiches.
Fantastic place, staff always friendly and happy to help. Order from here every day and it's always great.
Fab in store service and delivery service, emailed this morning got a delivery before lunchtime. In store the workers were polite and patent as I was unsure what I fancied, even gave me some suggestions.
Had a lovely jacket potato with cheese beans and spring onions. This place is great value , and worth a visit .
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