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B&Q

  2. Carmarthenshire Store
  3. Carnarthenshire Store
  4. Carmarthenshire Hardware Store

Reviews, get directions and contact details for B&Q

B&Q
Address: Old Towy Sawmills, Glanyrafon Road, Carmarthen SA31 3AS, UK
Phone: 01267 220420
State: Carmarthenshire
Zip Code: SA31 3AS

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related searches: B&Q UK, B&q near me, B&Q online, B&Q opening times, B&Q Wallpaper, B&Q paint, Wickes, Homebase
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Reviews
Called in today for a washing machine water pipe. Walked the store twice. Finally asked an assistant with a reply NO we don't do them. Just checked online and they have 10 in stock. Have to say that this store has one of the worst customer service going. Staff really need to go on a training course. This is not the first time for poor quality of service.
Recently visited to purchase paint. Was served at the till by a rather large but extremely rude male member of staff. He literally said nothing during the transaction !. He has served me before, has been similarly rude and off hand & needs some serious customer service training. Not a great advert for front of house staff. I am giving this 1* rating as a result of my latest visit but as a regular visitor I find most of the staff helpful especially the American chap who is THE most helpful and polite member of staff. The big fella could learn on a lot from the American chap who certainly knows how to interact with the public and takes customer service to the next level. He is definitely a 5* person.
Notoriously busy on a bank holiday Monday but needs must!nnBeing in the b&q club we had vouchers and a new project was calling which needed worktops. Had help loading the worktop onto a trolly as well as help splitting the order up to maximise the voucher usage!nnGreat store well laid out with lots of bargains often
Called the carmarthen branch today with an exchange query , spoke to Mandy who with further advice from Wayne both gave me great service and advice about my paint choosing and colours exchange dilema . Thanks very much to you both.
Purchased a cordless hedge trimmer and was met by one of the staff called Billy at the tills. What a great guy to have working there. I asked about his accent and he explained he was from Chigaco. So friendly and helpful at the express checkout.
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