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Asda Gravesend Superstore

  1. Gravesend
  2. Northfleet Gas Station
  3. Gravesend Clothing Store
  4. Gravesend Gas Station
  5. Gravesend Cafe

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Asda Gravesend Superstore
"Asda Gravesend Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: Thames Way, Gravesend DA11 0DQ, UK
Phone: 01474 560333
State: Kent
City: Gravesend
Zip Code: DA11 0DQ

opening times

Monday: 7:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 10:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Nice large Asda with a build-in post office and McDonald’s. 3 hours free parking.
wanted to return an item where 10% discount was used initially.nCame in handed the receipt, the lady on the tills looked confused and didn’t know what she was doing.nShe refunded the wrong amount, realised this and so didn't hand back the original receipt.nThe amount refunded was around £5 when the product purchased was originally £8 with no discount. It was purchased for £7.20 with 10% off when I spoke to the lady about this she said there was a 20% discount that was done not true in any way not only this but if it were 20% off the amount refunded would have been £6.40 not around £5. They said they could not do anything without the original receipt, when in fact the lady that made the mistake did not give it back. At my work place we are able to look up receipts if a customer does not have one and check cameras, here they didn’t give receipt back, didn’t give the correct refund, couldn’t look up the receipt they didn't give back. Did not help in any way.
Large store with wide range of clothing. Crisp aisle was pretty much empty at 6.30pm on Saturday 06.11.2021. All fireworks sold out - this is what I went in for. Ample parking, 2 storey car park near entrance to store.nMcDonald's was not busy, lots of seating with partitions up. Some order screens not working but it wasn't busy.nWas pleasantly surprised to see a post office in Asda!
Home delivery with the Gravesend store is an absolute joke. Every week missing items or out of date products. In store the same with out of date products on the shelf and in stocked shelves. I have been a loyal customer for years but enough is enough. Absolute disgrace even when u ring up to complain
WORST ASDA TO EXIST IN THE UK!nAVOID AT ALL COSTS IF YOU WANT TO BE ACCUSED OF STEALING AND NO PERSONAL SPACE!nSCAN & GO AND SELF CHECKOUT LADIES LIKE TO LAUGH AT YOU AND MAKE REMARKS ABOUT YOU IN A CIRCLE, THEY ACT LIKE THEY ARE IN A PLAYGROUND!nI visited the store last month and purchased 4 items of clothing with my sister, we went to pay at self checkout and scanned all items, while scanning, the Asian lady came up to us and said are you going to scan them I said of course I am I just can’t fit them all on the stand, I passed them to my sister who scanned them. After scanning all items and paying, we clicked for a receipt. Before we could even take out our receipt the Asian lady came in front of us and grabbed it. She insisted I hadn’t scanned all items when I showed her that I have. She became very rude and muttered comments to her employees. She called over security when I told her what your doing isn’t right and told him that we was abusing her when she hadn’t told him she came into our personal space and grabbed the receipt. The two security on at this time backed up their employees and told us we are banned without hearing our side. We later that date called the store manager who apologised and said we aren’t banned. So today we visited the store, when we was approached by the same security who was on the door at the incident before, the Asian ladies huddled together at self checkout telling the security that we are banned and to get us to leave the store when we aren’t banned. The security approached me and sister with my grandma and baby telling us the Asian ladies have told us to go as we are banned and when we explained to him we aren’t he apologised as he didn’t know we was and he apologised about the situation we experienced before, he couldn’t be more sorry. So he informed the self checkout Asian ladies and a lady called Leanne that we aren’t banned who had sworn in my face before. These ladies were so angry and furious that we weren’t banned as they want us banned. They started laughing, talking about us and saying comments to get our attention to start back to get us banned. Their aim is to get us banned but we don’t want to lower our standards to their level so we ignored them and we went to a till point instead of self checkout or scan and go. These women who work at the self checkout and scan and go act like they are in school, they stand in a group talking about customers. I recommend you to avoid this store and the ladies at self checkout or scan an go as they don’t have good intentions when it comes to customer satisfaction. I am going to be filing this case further until these women stop acting like children and until everyone knows the experience I faced because of these ladies. I feel as though they should be told how to act when in work and to not make customers feel uncomfortable whilst shopping. I HIGHLY RECOMMEND ANYONE TO AVOID SELF CHECKOUT AND SCAN AND GO AS LADIES DON’T KNOW HOW TO DO THEIR JOB!
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Asda Gravesend Superstore map

Directions to Asda Gravesend Superstore with public transportation

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Garrick Street 350 meters
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