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Asda Altrincham Superstore

  1. Altrincham
  2. Altrincham Grocery Or Supermarket

Reviews, get directions and contact details for Asda Altrincham Superstore

Asda Altrincham Superstore
"Asda Altrincham Superstore is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you."
Address: 90 George Richards Way, Altrincham WA14 5ZR, UK
Phone: 0161 641 6277
State: Greater Manchester
City: Altrincham
Zip Code: WA14 5ZR

opening times

Monday: 7:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 10:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Sunday afternoon. And just one checkout open. The photo isn’t even from the back of the queue. When I arrived the self scan handsets were all charging too, so couldn’t even shop that way. Won’t be returning. Absolute joke of a store.
I came in here to buy my wife some cat food, only had dogfood! I then asked one of the workers if they had any at all and their response was “what flavour does your wife like” and found it funny! I then go to pay for what I had in my basket milk, 4 plates for my garden barbecue set, 2 packets of humus, and a sausage and they tried to charge me for a plastic bag! How am I supposed to carry all of that?! Gave a 3 star review because I was able to use the toilet and the paper I used was scented, won’t be going back
Such a bad store. It has turned into a warehouse on the shop floor. Pallets left in aisles waiting for staff to stock the shelves, unsafe when having kids or elderly people around, an accident waiting to happen. also reduces the space for people to navigate around each other, food items all over the place and not well thought out, shelves are empty, not enough cash options on self service checkouts, when it first opened it was great but has slowly gone downhill, not a great store or shopping experience. Store manager obviously needs more training in how to run the Altrincham branch.
I am lost for words. I ordered an online grocery delivery from this store. I have done so multiple times and this is the second time that my delivery did not arrive with no explanation or communication. I have rang customer services 4 times who have tried their best to help. It seems now that there is no one to deliver said order. Despite my Bank account being debited and the order being labelled delivered on my account. I have struggled to contact anyone who can actually resolve my issue. I have had NO contact from the store whatsoever and am chasing my tail. I have advised I can have a refund for my order, but my account will not be debited for 3 to 5 working days. Tell me how this allows me to repurchase groceries if I have no funds to do so. I am Absolutely disgusted with the complete lack of communication and diabolical customer service. I have spent 4 hours chasing this and still no further on. For such a well respected global company, you should be ashamed. I work in the public sector and this would be absolutely unacceptable in my line of work. With technology as advancesld as it is and communication at our finger tips I struggle to understand why such a simple task cannot be carried out.
It is the worst ASDA store in Manchester. Management is mess. I am a Uber eat driver. I got an order for ASDA today. I called the staff over 1X times upon arrival. One of staff confirmed that they are finishing up the order. After waiting for 30min, I called the number again, another staff said the order was not on the system. Just say sorry and hang up. Wastinh my time and money.
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