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Apple Metrocentre

  1. Gateshead
  2. Dunston Electronics Store
  3. Tyne And Wear Electronics Store

Reviews, get directions and contact details for Apple Metrocentre

Apple Metrocentre
Address: Metrocentre, Gateshead NE11 9YG, UK
Phone: 0191 402 2500
State: Tyne and Wear
City: Gateshead
Zip Code: NE11 9YG

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Went in today to ask for an appointment for my iwatch. Was told that it would be 35 - 45 minutes max and probably sooner and they would text me. Went back 50 minutes later after no text and was told it would be another 35 minutes at least. So 1 hour 20 minutes. The staff member was very defensive. Couldn’t wait that long so wasted 50 minutes for nothing. Given two stars as first staff member was very friendly, although should have explained appointment system better. I spend a lot of money on apple products and Apple Music.
7 years ago (23-01-2018)
Lovely staff very helpful this is where I bought my iPhone 8 Plus and IPhone X I’ve never had any other piece of technology that’s not apple branded
7 years ago (05-01-2018)
Astonishing level of customer service.(edit) Just been again today (11th of Feb 2018) once again the service and experience in here is second to none, our sales guy was not only helpful he was incredibly attentive and listened to our problem and really quickly concluded with a completely new swap out on my X, great work guys and well done Apple for the superb levels of customer service. G
7 years ago (11-02-2018)
I booked an appointment at the “Genius Bar” they said “you’ll get a text in 20 mins” an hour and a half later no text, so called back to shop, they said they’d put me back a the queue but didn’t have time, so will have to wait and make 100 mile round trip again
7 years ago (19-12-2017)
Would not expect this treatment from a company like Apple. Waiting over a month for battery replacement with NO customer service. Very poor.
7 years ago (27-03-2018)
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