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Reviews, get directions and contact details for Apollo Taxis

Apollo Taxis

Story

Apollo Taxis was established in 1967, with over 50 years of experience, Apollo has established a reputation as one of the most trusted and diligent taxi firms in the Wrexham and North West areas, priding ourselves in supplying all customers a high quality service.

By having nearly 100 vehicles on hand, with a vast variety to suit any particular needs for your booking. Apollo has the fleet to cater for your service, to the highest possible standard.

Ease of use booking services are used in order to make your journey as efficient and as fast as possible so you can carry on your daily routine.



"Established in 1967, Apollo Taxis is an established family run firm that has spanned over 3 generations of business.With over 5 decades of experience in the industry you won’t find a longer running firm in the Wrexham and Mold area.Three firms in Wrexham, Mold and Broughton allow for a range of services to suit any customers needs.Our huge fleet of vehicles, ranging from commercial to executive saloon cars, airport transportation to limo’s.Apollo Taxis are your ideal choice for quality and satisfaction."
Address: 1, Apollo house, Charles St, Wrexham LL13 8BT, UK
Phone: 01978 262626
State: Wrexham
City: Wrexham
Zip Code: LL13 8BT

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I always use Apollo taxis, as they are the most reliable. I often speak to a receptionist named Chanice , who’s customer service skills are fantastic! She always makes me feel valued as a customer and is always pleasant and polite. It’s through having a receptionist like this on the end of a phone , why I always use yourselves - also your very reliable drivers!
I booked a taxi on the 29th October at 20:42, the taxi was booked for 7 am this morning my taxi has not arrived I’ve had no call backs from the taxi I hug a be been waiting since 6:45am in my lounge which faces into the road so I would have noticed my taxi at 6:50am of which your receptionist stated the driver was here for when I tried to explain we booked it for 7am she kept responding no you booked it for 6:50am of which wasn’t the case and when I stated the driver now we called or arrive she stated he did call the driver and he was outside for 5 minutes I’ve not had any call back to say my driver has arrived I’m now late for work as I struggled to get another taxi!!! Your receptionist didn’t have the time and of day to listen she just shortly answer before I could even get a word in!! I use yourselves for work and other staff do but I’ll be telling them to stay clear!
My son booked a taxi with this company pick up from Manchester airport. They insisted to prepaid the fare upfront but the taxi was more than an hour late despite flight details were provided. Nobody called, no update and they just let customer waited until almost midnight alone at the airport. Better to avoid this taxi company
I use Apollo regularly. The cars are always clean and tidy, the drivers, smart, polite and helpful. Would recommend. Deb in the office has always been particularly helpful with me when ordering taxis to catch trains and buses. Thank you!
I booked a taxi at 11pm from the Holt Lodge to Farndon and it cost £17. I guess the driver saw us three girls and decided we would be perfect to scam. I've got to be honest though, despite being three young girls we all felt safe getting into the car with him but I really wouldn't recommend this service if you're young because they'll probably take advantage of you :
Great service! Booked a taxi after a late night out, needed it a bit earlier and changed destination and they accommodated us, thank you. Lovely receptionist and friendly driver.
I had pre-booked a taxi yesterday for this morning. I was still waiting 10 minutes after the time I had ordered it for. I called the company to ask where it was and they said there was a 36 minute wait. I said I had no notification of this but they were adamant I was given one. I said no I wasn't and they cancelled my booking without my permission. Definitely won't be using this useless service again.
Absolutely disgraceful service. Extremely rude staff, zero interaction with children, demanding money upfront before journey when this was NOT what was specified when booked and refusing to move until payment was made when children needed to get to a CHARITY event at a certain time!, lied about cost of journey, rude in person and rude on the phone! Also late both trips, almost half an hour late for the return journey with no apology! They’ve lost a lot of business from us as this is the first and last time we’ll be using them. Book at your peril!
I have used Apollo Taxis for standard and Bussiness class services for many years and have always had a great service from start to finish. All the staff from reception up to management team are great. I think they are the best around by a long way. They are always up-to date with latest taxi technology and the cars are always fresh, clean and modern. I genuinely could not ask for more then they offer and the app for tracking the taxi is amazing. I am pleased wrexham have such a great taxi company like Apollo. Keep up the great work Apollo. Kind Regards Owain
I booked a taxi for 7.00am on a Sunday morning, going to Chester to catch a coach to Heathrow as we have a flight to San Francisco. By 7.10am the taxi still hadn't arrived. This would seem to be a regular occurrence. We had to drive ourselves to Chester and arrange to have our car collected. Not the best start to our trip. We have no intention of using Apollo taxis again, neither will I recommend them. A shocking service which I've given a 1 star rating only because I can't give a zero rating.
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