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Reviews, get directions and contact details for Ace Budget Taxis

"Ace Budget Taxis - Your Reliable 24-Hour Taxi Service in Bradford and Surrounding Areas.With over 50 years of service, we pride ourselves on offering the best taxi experience. We're available around the clock to pick you up from home, work, airports, stations, and more!"
Address: 1007 Thornton Road , Bradford BD8 0JD, BRD, GB
Phone: 01274 481818
State: BRD
City: Bradford
Zip Code: BD8 0JD


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Reviews
Mr Khan was a great driver and we had a lovely conversation about Punjab and community values. I have used Ace Budget many times before and am always 100% happy with their service and prices. Thank you and may you have every success
Amazing driver. He drove professionally and he treated my autistic child with lots of care and patience. Will recommend Ace Budget to everyone.
I am writing this to express my deep dissatisfaction with the service I received from ace budget during my recent taxi ride. I booked a taxi at 13:12 to take me from cemetery road to the light church. Unfortunately, the experience was far from satisfactory. They had me waiting in the snow for 25 minutes without informing me before hand of any issues, low taxi availability or unexpected long waiting times during the initial call or even via text. To begin with, the driver took me to the wrong destination, which resulted in a significant delay and inconvenience for me. I immediately called their customer service line to report the issue, and I was assured that the mistake would be rectified promptly. I appreciate the initial response and understanding displayed by their operator during that call. However, the situation took a turn for the worse when the promised correction was not implemented, leaving me being overcharged for a destination i never asked in the first because of a misunderstanding on their part. Consequently, I arrived at my intended location much later than planned, causing me significant stress and inconvenience. Moreover, I am deeply disturbed by the insulting behaviour I encountered when I called back to follow up on the situation. The operator I spoke to was unprofessional, dismissive, and used language that I find completely unacceptable. Such treatment only added to the distress caused by the initial error. I believe that as a paying customer, I deserve a certain level of service and courtesy, both of which were severely lacking in this instance. I request a thorough investigation into this matter and appropriate actions taken to ensure that such incidents do not recur in the future.
Driver was really helpful as I had my 9 month old son with me he helped put the pram in the boot and made sure we was OK before driving off and when we got home he helped me again get the pram out of the car and helped put it up for me and I really appreciate that as many drivers just leave the pram on the side of path and drive off
Service was a little slower than usual, especially being a bank holiday. Roads are fairly quiet. Took almost 40 minutes to get to the destination I needed to be at.. Other taxis take 25 minutes. Quite pricey aswell concidering their name is called "budget" taxi..
The experience today was good first time with ace taxis and have to say the fare price was £8.90 compared to other taxi firms who usually charge around £10 to £11 . insha'Allah will be using u again keep up the good work and fare prices
Reliable, guidance friendly drivers and competitively priced. Good taxi firm.
Absolutely lovely caring drivers used this company for years me and my family Highley recommend them never let you down will always let you know what's happening and the lovely lady who takes your call booking you your taxi who looks after you and is so lovely on the phone you get a perfect service from ace budget
Great trip to Shipley , very nice driver and clean ,safety ,perfect car. Ive changed cosy cars for Ace Budget Taxis and its best thing I did
Dont appreciate when the door has closed on me when ive tried to grab a present to be asked if I'm drunk!! When I'm tee total? No a good look at the taxi service, I may have been at the fair-weather club doesn't mean I've been drinking! Tell your taxi drivers not to assume!
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