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Acclaim Logistics Ltd - Southampton

  1. Southampton
  2. Southampton

Reviews, get directions and contact details for Acclaim Logistics Ltd - Southampton

Acclaim Logistics Ltd - Southampton
Address: Units A - C Griffin Industrial Park Industrial Estate, Calmore, Totton, Southampton SO40 3SH, UK
Phone: 023 8066 5950
State: Hampshire
City: Southampton
Zip Code: SO40 3SH

opening times

Monday: 4:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: 12:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
We recently received a pallet delivery from France, and the service was outstanding. Our driver, Tom, truly went above and beyond. Not only did the delivery arrive on time, but Tom also took the time to help us move the heavy box all the way to the other end of the yard—something he didn’t have to do.nnHe even assisted in disposing of the packaging, which saved us a lot of time and effort. Friendly, professional, and incredibly helpful from start to finish.nnHuge thanks to Tom for the extra effort—it made a big difference. Highly recommend this company and their top-notch service!
Great service and I would like to give a shout out to Keith, who could not have been more helpful in arranging my delivery. Would highly recommend and will definitely use again in the future.
The delivery driver Ben could not get to my house because of emergency gas works and road closures so I spoke to Adrian both from Depot 5 at Chandlers Ford and between them they managed to arrange for me to meet Ben on a different drop and get my parcel on the same day. This meant I didn’t have to drive miles to the depot the next day. Adrian was fantastic on the phone and kept me updated as well as being courteous, polite and extremely helpful. Ben was so apologetic for not being able to get to my house which was completely beyond his control and was also kind, courteous and extremely helpful. Between them they have made my Christmas and because of them I wouldn’t hesitate to use APC again and recommend them to friends and family. Thank you.
The service is fine when it works, but if you have any issues then good luck as customer service is non-existent
Awful, was tracked and out for delivery between 1411-1611. Followed the tracking online and was down as 44th. The app read delivery 40 and was around the corner from my house. About an hour later I still heard nothing so checked the tracking and it had jumped to 38 then disappeared no longer being able to track. Thought about ringing but gave them the benefit of the doubt, by half 6 that evening I was fed up so called with no answer from the depot. I tried 3 different numbers before googling their location and driving there. Within the office was a phone that said pick up handset for visitors or collection which just rang out. Through my frustration I decided to cross there barrier and check the office where a couple of blokes were sat, I asked why the handset didn’t work and they didn’t say much however were helpful in tracking my parcel down. I was then sent to another depot down the road where my parcel was sat in the doorway. The bloke said he didn’t care much and the parcel had been there awhile. I decided not to pry as I was just happy to have finally gotten my parcel! You pay for a service you expect at least some customer service with it! Awful way about going through the process, no updates tracking or delivery failed or any notification. Technically I could have not even picked the parcel up yet as I’ve yet to receive a notification to say it has been delivered or collected. Overall pretty shambolic experience from them as couriers and would not recommend. If I could it would be zero stars as I had to do all the work myself, if I hadn’t chased this up I would probably still be sat around waiting so if you do have the unfortunate experience of dealing with them make sure to pry and chase them up as the whole attitude was sort of like we can’t be bothered it’s not our problem.
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Acclaim Logistics Ltd - Southampton map

Directions to Acclaim Logistics Ltd - Southampton with public transportation

Testwood Crescent 270 meters
12
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Testwood Crescent 320 meters
12
X7
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Stanley Road 460 meters
12
X7
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Stanley Road 490 meters
12
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