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Aberdeen Royal Infirmary

  1. Aberdeen
  2. Aberdeen Hospi̇tal

Reviews, get directions and contact details for Aberdeen Royal Infirmary

Aberdeen Royal Infirmary
Address: Foresterhill Health Campus, Foresterhill Rd, Aberdeen AB25 2ZN, UK
Phone: 0345 456 6000
State: Aberdeen City
City: Aberdeen
Zip Code: AB25 2ZN

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Mum was taken across to Aberdeen after a brutal assault left her in a coma and clinging onto her life.nnI honestly have never experienced such an amazing group of people, especially not at any hospital I've ever been to.nnNurses, orderlys, surgeons, doctors, consultants and specialists.nnThey not only performed miracles on mum but I was treat better there than I have been at some 4 star hotels, absolutely dumb founded at how they managed to make me feel comfortable in what was the worst week and a half of my life.nnAs I live on skye I had nowhere to stay but sleep in my car, they secured a room for me for a few nights until I found my feet, they took just as much care of me as they did my mum, I really wasn't expecting any of it.nnThank you to everyone involved, especially ICU ward 106b.
The medical side is great but support services could be better. I'd to take my wife into A&E since local clinics and practices don't work weekends. She was seriously sick, in pain but was dealt with relatively quickly probably because she was in a wheelchair in a corridor next to the toilet, with me as her help and attendant. She spent 10 days undergoing tests, and intravenous treatment. When due to be discharged we packed up and I went for a wheelchair to be told that I needed to show her discharge papers first! Eventually got them and went for a wheelchair, but was told they're at the entrance. So down floors, collected one, back to ward, and got her out to the car, parked in disabled place, sticker and all. After getting her into car then all bags etc, a hospital mini bus was parked across the back blocking me in. I asked if he would move but was told not until you take that wheelchair back! He stated he wouldn't move until I did! So I have a newly discharged disabled passenger in my car, having had to get a wheelchair, go up floors, collect her, and now an officious driver blocking me in and hurling abuse! Not impressed, as a not fully fit man in his 80's!
For the individuals you are dealing with likely being scared, worried and in pain - the reception staff are abysmal. My partner was presenting with chest pains, shortness of breath and pain in his arms - we were left waiting for 45 minutes before being seen. When I went back to the receptionist to update them he was struggling to breath, I was told “ I don’t even know who you're talking about” with an eye roll by an elderly receptionist. Then told there’s nothing more they could do because they had phoned already to say he was having chest pains. The attitude and approach of the reception staff was shocking, although I understand it can be a stressful job - but if you can’t do that job with a bit of empathy and grace then you shouldn’t be in it. When we originally arrived, and they were told about the chest pains, they took the time to adjust his address and check his contact details - HE COULDN'T EVEN SPEAK. Absolutely clueless.nnIf he had passed out on the floor of the waiting room, we would of likely had to wait another 40 minutes for someone to show up.nnHe also sent for me when they were doing heart trace and checking for signs of a HA, and the staff didn’t come get me. I had to ask to get through to see him. There was also someone else’s blood splattered all over the bottom of the bed he was in. Whole department needs a rehaul and a reality check.nnThe student doctor we had do his final checks before leaving was very calming and friendly however, and was the only saving grace of that visit.
Great nurses and doctors however one or two can be a bit miserable. However I would get annoyed if I had to put up with what the nurses, doctors and support staff put up with having survived cancer in my throat and living in the hospital for 7 months I got to understand what they were going through and they do care. You can't do this job if you don't care about the patients love all the NHS Staff and God bless you All.
Over the past 4 years I have been visiting ARI being treated for cancer and only have praise for all of the staff who treated me! Today Thursday 25th of July 2024 was my last appointment with the Plastic Dressings Department! They have been treating a head wound following a flap operation changing my dressing on a regular basis! With their help in particular Julie and Amanda they have made sure I was treated with care and attention! Although I have been given the all clear and no more appointments I will miss their good humour and dedication to what they do! Thank you very much for looking after me! Dave McEwen
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Aberdeen Royal Infirmary map

Directions to Aberdeen Royal Infirmary with public transportation

Aberdeen Royal Infirmary 170 meters
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Aberdeen Royal Infirmary 180 meters
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Foresterhill Health Centre 180 meters
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Foresterhill Health Centre 180 meters
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Raeden Avenue 270 meters
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