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Reviews, get directions and contact details for Wortax

About

Private Hire & Taxi company operating in Worthing & West Sussex.

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Worthing Borough Council license taxis (hackney carriages) and private hire (minicabs) vehicles, their drivers and operators annually.

Taxis can be hired from a taxi rank and hailed in the street (as in London). Some taxis may have radios and therefore may take bookings. Private hire vehicles are only allowed to pick up pre-booked jobs.

All vehicles are subject to age limits and mechanical tests. In Worthing, taxis are white and private hire vehicles are any colour except white to differentiate them.

Taxis will have a roof sign, hackney plate (blue) fixed to the outside rear of the vehicle and another similar one on the windscreen visible from inside and outside with the licence number and registration number of the vehicle.

Door signs giving the licence number of the vehicle are fixed to the rear doors of each vehicle. Similarly private hire vehicles also have plates (yellow) on the rear, on the windscreen and rear doors. Some private hire vehicles have small roof signs, which are to be lit only when hired, but it is not obligatory. All vehicles may have advertising.

All drivers undergo a Criminal Record Bureau check (every 3 years), a periodical medical check and a stringent knowledge test (the pass mark for a taxi driver is higher than that of the private hire driver). All drivers must display a council issued licence badge.

The fares charged by taxis are regulated by W.B.C. (see Price Guide) but private hire companies can set their own prices and cannot be regulated by W.B.C. A tariff card will be displayed in taxis and a taximeter will be fitted and can be checked at any time by the Hackney Carriage department of W.B.C.

If you are interested in becoming a taxi driver or private hire driver or have any queries regarding licensing contact the Hackney Carriage Officer at Portland House, Richmond Road, Worthing. or telephone 01903 239999 (Town Hall) and ask for the Hackney Carriage department.

Address: 65 Victoria Rd, Worthing BN11 1UN, UK
Phone: 01903 533333
ku.oc.xatrow@sgnikoob
State: West Sussex
City: Worthing
Zip Code: BN11 1UN

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Used two or three times now and always polite, friendly and on time. Cars are clean, drivers also clean and helpful ! What more would you want from a taxi company?
5 7 years ago (27-11-2017)
Booked over the website, well the leaSt I though I did.Two teenage girls had to walk and ask for taxi because the taxi wasn't there.It wasn't even on the system according to them.
1 7 years ago (30-10-2017)
Contacted 3 days ago early evening and advised to call back during the day when some one would be around to give me a quote. Instead I used their email option and having heard nothing, I called this morning and spoke to a man who asked me to call back during the week as he was too busy with taxi bookings or to email them to which I replied that I had 3 days ago and still awaited their response. He became quite grumpy and couldn't help so I advised I would try another firm and before I could say goodbye, he hung up! I decided that the company should receive some feedback so called the number on their website which purportedly was for the Directors and the Company Secretary, and guess what, it was the same old grumpy man and when I asked to speak to someone to provide feedback, he became quite defensive and aggressive, especially when I asked him why he hung up on me to which his answer was I thought you had finished the conversation. He even called me rude! Interesting to see there are other reviews about a grumpy old man on the phones who hangs up, so who's the rude one! Appalling customer experience, as a matter of principle, I will never use them again. UPDATE - after posting my review, I received a very swift response from Andy at Wortax who was sorry for the poor service I had received and wanted to put it right which he did. Thank you Andy for listening to your customer's feedback and turning what was a negative experience into a positive one.
3 8 years ago (27-05-2017)
No better than arrow taxis. Wish I had Uber.
1 7 years ago (18-10-2017)
Great service friendly drivers always on time and reasonably priced. Clean well maintained cars.
5 8 years ago (20-02-2017)
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Reviews, get directions and contact details Wortax.

Worthing taxi stand

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