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Woodbury Court Care Home Basildon | Runwood Homes Senior Living

  1. Basildon
  2. Basi̇ldon

Reviews, get directions and contact details for Woodbury Court Care Home Basildon | Runwood Homes Senior Living

Woodbury Court Care Home Basildon | Runwood Homes Senior Living
Address: Tavistock Rd, Basildon SS15 5QQ, UK
Phone: 01268 437755
State: Essex
City: Basildon
Zip Code: SS15 5QQ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
My mum has been a resident at Woodbury Court for 18 months.nFor a lady of 88 years and bad dementia, she is so well looked after.nThe staff work tirelessly.nThe care and kindness to my mum and me is amazing.nIf there are any small problems, they are addressed straight away.nNot sure how I would manage without these angels.nThank you so much.
My mother went in to Woodbury Court in April 2024 for restbite after three failed admissions to hospital. Since being at the home mum has been diagnosed with Alzheimer's and Vascular Dementia and has been made permanent there. I don't know what I would have done if she wasn't put there. The staff are amazing, management have been so supportive if I needed any help filling in forms etc. Mum loves the food there says they feed her too much. The girls that do the activities work so hard to keep everyone happy, moving and involved. There is no problem taking mum out for the day or visiting in the evening. She has even done bits to her room to personalise it and help with her dementia. At mum's request as she was wary in the beginning they put a safety gate in her room so residents can't wonder in her room at night but she can get out no problem. The home is very clean. When all this happened in April I wanted to move mum closer to me in Kent, but seeing her thrive the way she has and be happy there under the circumstances I felt it would be cruel to up heave her some where else when she seems so happy there. It's the best decision I have made and thank every single person at the home that has helped mum.
I have only been here about five days and have found the place has a very high standard but the best thing about this home is the staff. They have all been so very nice supportive and helpful. Every day they come in with smiles on their faces and love in their hearts and can’t seem to do enough for you to have a positive experience. To the staff although I am still getting to know you and I am not really good on names I would like to thank you so much for the love and respect you have shown me xxx
I'm there recovering from accedent. Staff are in general pleasant but overworked and not used to active people with full faculties that are there just to recover before going home.nAfter being here for a few more days I have reviewed my comments. Once the facilties were explained. The food is prepared fresh and not microwaved.nThere is/was an eletronic fault with the call buttons which is being resolved. The senior managment and 98% of of the care staff are polite go out of their way to make sure your needs are met to the extend that one of the carers went to a local supermarket to get some special food for me.nI hope I am never in this position to need a recovery home again, if I were this would be my first choice.
My mum was a resident in Woodbury Court and has Parkinson's & Dementia. The care was terrible, my mum had 39 falls in there and most times ended up in hospital, they said it was because mum wouldn't sit down when they told her. They were Cleaning mum in her room rather than in her bathroom there was faeces on the bathroom door handle and even on the main door frame and the room stunk, we always knew when mum had been changed. Food was disgusting mum didn't like the food, It got to the point she was only taking 4 teaspoons of food.nThe Corridors have residents walking up and down, shouting, sometimes having a go at each other, even following you when your trying to get out the door.nThe carers are told to put the residents in the lounge during the day then they are all in one place.nAt night they were getting everyone in bed and giving my mum sleeping tablets at 6.30pm. Then they moaned because mum kept getting up during the night. We told them to put mum in bed and give her sleeping tablets later so she would be better during the night, they did this then mum was sleeping all night.nYou could not always find anyone if you needed help or advice.nManagement didn't seem to want to know when we spoke to them about anything.nI feel sorry for anyone who lets their family stay herenJAC
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Woodbury Court Care Home Basildon | Runwood Homes Senior Living map

Directions to Woodbury Court Care Home Basildon | Runwood Homes Senior Living with public transportation

Basildon Drive 130 meters
104
43
9
Laindon High Road 150 meters
43
9
Nicholl Road 220 meters
104
43
561
9
B2
King Edward Road 310 meters
B2
Langside Close 320 meters
104
43
561
9

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