Wine Press

This is a celebration destination for our family, typically a fine kitchen plus willingness to accommodate my medical needs and friendly waiters. This evening my own two dishes came as standard despite specific and simple requests eg fish with sauce but no veg, and Mozzarella plus dressing ,no salad veg ; also my wife's food left her less happy than usual. It's pricey* we had soft drinks plus one glass of wine , and tonight was frankly a letdown, despite them not being especially busy.

The food and service was excellent. The duck, fish, and beef were exceptional. We were a tiny bit concerned initially, as the previous 14 reviews were very mixed. However we're extremely pleased we kept our reservation.

Lovely meal. Lovely atmosphere. Friendly staff. The only negative for me was that when we left, the main door was locked and we had to leave via the hotel entrance. Very difficult for me as I have trouble with stairs and I was under the impression that the disabled access was via the Wine Press restaurant. Looked for a member of staff but the first one I saw was in the reception after my son and daughter in law had helped me climb the stairs!

What an absolute shame. Let's start with the service shall we? It took 15 minutes for the lady at the front desk to acknowledge us, which is a little rude and yes she'd seen us. It's not too difficult to say "I'll be with you in just a sec" or something to that effect. Unfortunately, the service went down hill from there! 30 minutes until your drink order is taken and then your drinks never arrive anyway. You also get to overhear the staff saying some fairly unprofessional things about other customers under their breath, which is fun. Although by the end of the night I actually had quite a lot of sympathy for these "difficult" customers, and suspect they might also just be a bit disappointed at the whole thing. Saving grace for the service, the chap with the beard. He was clearly aware he was on a sinking ship and knew that his colleagues were leaving him to drown, poor chap! Onto the food then? Well you probably should have stopped reading at the service, as the food situation became quite comical...which to be fair was at least entertaining! It took an hour and a half from arriving for a starter to appear at the table, not great, but it could be forgiven if the drinks had appeared, which they hadn't, or if the service had been good, which it wasn't, or even if it just tasted good, which it didn't. I'd already selected the beef for my main at this point, and was quite excited to see a couple of plates of beef go to a nearby table. We all enjoy that little voyeuristic buzz when we spot what we've ordered going elsewhere don't we! Nice tall towers of beef with a pretty ring of mash potatoes went past a few times. Half an hour later, nice tall towers of beef with just a sploge of mash potato went past...huh that's odd. An hour later, when mine eventually arrived still no drink mind, and not for want of asking!...it was a small hacked off end bit of beef and a sploge of mash. Oh dear, perhaps the chef quit part way through the night? But how does it taste you ask...much like water, as did the gravy and the mash. That was worth waiting for then. Would you like dessert sir? I had work the next morning and not wanting to take annual leave in order to wait for said dessert, I politely declined. Ah, but what if the ambience you ask? At first glance it's a nice looking place! But at some point through the night you'll ask what's dripping...just don't look at the ceiling...I told you not to look! It wasn't even raining, so I'm not sure where all the water kept coming from...perhaps somebody left their beef on the roof? Final thoughts? There is a lovely courtyard garden. Perhaps if you want a cocktail you might consider it as a good spot to while away an hour or four while you wonder where your drink is!

Thank you for a very nice meal of plaice with lemon butter, potatoes & tenderstem broccoli which was reasonably priced. The wine was a good price as well. Service was ok plus not rushed.

Really disappointing Sunday lunch. The restaurant was pleasantly decorated and the simple menu looked promising. But that's as far as it went. One of our group couldn't finish her starter - an unpleasant pork terrine. Everyone had roast beef for main course which was devoid of flavour. Desert was OK but the coffee was disgusting. Like dishwater. Service was amateur. Quality for price paid was dreadful. We will not return.

Good food and smart staff. We showed up without a booking on a Saturday evening, but they arranged a table. I liked the scallop and the venison. Good Italian wine even for a Spaniard .

One of ours worst dining experiences! We went for a birthday meal with 9 years old daughter. A group of young men sat next to us , they were drunk , very loud, swearing a lot . It was unacceptable that staff or manager did not react. Food was great and compliments to the chef, but it is difficult to enjoy dinner in this kind of environment . For this price you expect something different , birthday was spoiled and we were disappointed.

Came here for a family meal before Christmas, food was average soup was excellent though! service was not at all good unfortunately so we wouldn't return, such a shame as I had been wanting to come here for ages after seeing so many good reviews

Very disappointing, poor service and the food was bland. We won't be going back.