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Reviews, get directions and contact details for Wilton Street Garage

About

Wilton Street Regal (formally Wilton Street Garage) is an independent motor car and vehicle service repair centre located close to Leicester City centre.

Story

We have been established at this Leicester location since 1974 and have become renowned for the quality service that we provide to our customers.

With our team of fully trained vehicle mechanics (John the senior mechanic has been with Wilton Street Garage for over 25 years) we will ensure that all customers are completely satisfied with the service they receive. For our customers complete peace of mind we operate our own 'code of practise'.

We are close to Leicester City centre, you can leave your vehicle with us while working or shopping in Leicester, and we won't charge you for parking!

Mission

All car and van maintenance and repairs are undertaken from our Wilton Street, Leicester facility and includes:

Leicester Garage Car & Vehicle Garage Sevice Repair
A quality, reliable service 2nd to none
Savings of up to 45% off Main Dealer prices
Servicing costs from just £60
Collection and delivery from home or work
Courtesy Car Available
Car servicing that does not effect your manufacturer's warranty
Servicing undertaken by experienced and qualified technicians
Free wash and vac on selected models and service
Welding and MOT facilities
Engine and fuel system diagnostics
Air conditioning repair and service
Clutch and cam belt replacement
Replacement suspension and exhausts
Brake disk, pads repair and service
Engine rebuild or replacement
Specialist custom car parts fitting service.

We undertake service repairs for all makes of cars and vans including BMW, VW, Ford, Vauxhall, Citroen, Seat, Toyota, Nissan, Peugeot and particularly Renault that has become our speciality, but whatever your make of car or van we will provide a quality vehicle repair service.

We also offer a specialist custom car parts fitting service which is a unique service within the locality, with a number of cars that have used this service winning recognised custom car awards.

If required, we can collect and deliver your vehicle to your door or a courtesy car can be provided by prior arrangement.

We also offer a number of additional services that includes 'car inspections' with written report prior to a vehicle purchase or following an accident repair.

Call our vehicle service reception on Leicester (0116) 262 0936 to discuss your requirements, we look forward to your call.

Guaranteed Car and Van Service Repair Prices
Garage Car Van & Vehicle Garage Sevice Repair Leicester City Centre
You will find our car and van service and repair costs are up to 45% lower than equivalent Main Dealer prices, with servicing costs from just £60.

We do not compromise on the service we provide to achieve these savings, but employ efficient servicing schedules. We only use recognised industry standard replacement parts, which ensures that any vehicle service we undertake, regardless of make, will not effect your manufacturer's warranty.

As an established local independent Leicester motor car and vehicle servicing centre we offer all the usual garage facilities for vehicle repairs, part replacement and MOTs all close to the centre of Leicester which includes clutch, exhaust, brake, tyre and suspension.

With any car and van service or repair price quotation there is no hidden extras which provides private and commercial motorists some of the best value car or van service and repair in the Leicester locality. If we find any unexpected problems with your vehicle we will always contact you prior to undertaking any additional repair, plus any replaced parts will be available for your inspection.

Show Me Tell Me Driving Test Practical
Part of the new driving test includes a section of 'Show Me Tell Me Questions'. We have been asked by a number of our customers on behalf of new learners whether we could run though the questions and provide practical and hands on demonstrations.

So in support of new learners we are organising after work practical that will be priced at £17.50 per session. If you would like to attend or require further details, please call Sarah on Leicester (0116) 262 0936.

DPT diesel performance and economy tuning
Wilton Street Regal now offer the latest in performance and economy tuning as we are a local authorised installer for Diesel Power Tuning (DPT).

Fitting a DPT module can unlock the true potential of your diesel engined vehicle to provide more power, performance and importantly your diesel engine's economy. Check our dedicated web page for further details.

Call our vehicle service reception today on 0116 262 0936 to discuss any of your requirements, we look forward to your call.

Products

Service and Repair
Garage Car & Vehicle Garage Sevice Repair Leicester Wilton Street Regal (formally Wilton Street Garage) is an independent motor car and vehicle service repair centre located in Wilton Street for over 35 years. The garage which is close to Leicester City centre has become renowned for the service provided to its customers.

You will find our car and van service and repair costs are up to 45% lower than equivalent Main Dealer prices.

As an established local independent Leicester motor car and vehicle servicing centre we offer all the usual garage facilities for vehicle repairs, part replacement and MOTs all close to the centre of Leicester which includes clutch, exhaust, brake, tyre and suspension.

We undertake service repairs for all makes of cars and vans including BMW, VW, Ford, Vauxhall, Citreon, Seat, Toyota, Nissan, Peogeot and particularly Renault that has become our speciality, but whatever your make of car or van we will provide a quality vehicle repair service.

We offer a free collection and delivery of your vehicle to your door or a courtesy car can be provided by prior arrangement.

We also offer a number of additional services that includes 'car inspections' with written report, prior to a vehicle purchase or following an accident repair.

Note: Under European law, you do not have to use a specific franchise dealer for your vehicle service to maintain the vehicle's warranty (provided servicing is undertaking within the correct mileage and timeframe intervals). To maintain any warranty, we will update your vehicle's service record and history with the relevant service stamps.

With any quoted service price there are no hidden extras which provides private and commercial motorists the best value car servicing in the locality.

You can check your make and model of car, van on the right for service prices, or contact our service reception on Leicester (0116) 262 0936

Complete Garage Repair Service
Garage Car Van & Vehicle Garage Sevice Repair Leicester City Centre
We now offer a complete garage servicing and repair package for all makes and models of cars and van including:

savings of up to 45% off Main Dealer prices
collection and Delivery from Home or Work
car servicing that does not effect your Manufacturer's Warranty
servicing undertaken by experienced and qualified technicians
free Wash and Vac on selected models
welding and MOT repairs
tyre and exhaust replacement
engine and fuel system diagnostics
air conditioning repair and service
engine rebuild or replacement.

We also repair or replace exhausts, brakes, clutches, tyres and batteries plus we provide welding and MOT repairs, undertake engine and fuel system diagnostics, air conditioning repair and service, engine rebuild or replacement.

If you wish to discuss any of these services, then call Sarah on Leicester (0116) 262 0936.

Our Code of Practise
Good Garage Scheme Leicester Garage Car & Vehicle Garage Sevice Repair
For our customers' complete piece of mind we are members of the "Good Garage Scheme" and operate their code of practise:

Provide full business details to the Good Garage Scheme administrators including ownership, premises, staffing and trade activities.
Demonstrate a commitment to deal with customers fairly, courteously and in keeping with good business practice.
Notify customers before work is undertaken if the business does not accept particular forms of payment.
Deal with complaints from customers within 2 weeks of receiving a complaint.
Make parts replaced during service or repair available for inspection by the customer.
Comply with the Industry Standard Service checklist on all services and include products that remove contamination.
Provide a completed service checklist following the service.
Offer the customer a feedback leaflet.
Provide the customer with a Good Garage Scheme service record.
Display in a prominent position the Good Garage Scheme code of conduct.

In addition to the above, we offer our own additional considerations:

If requested by a customer we will provide a full written estimate or fixed price quotation for any service or repair.
Where investigative or diagnostic work is required before a full estimate or fixed price quotation can be given, a financial limit for this diagnostic work will be agreed and set before any expense is incurred.
A booking system that records full vehicle details plus your name, work required, contact details and invoicing information.
Provide customers with an invoice for the work undertaken that carries the following information: date, mileage, registration number, labour hours, labour rate, parts prices, oil quantity used and price per litre.
Notify you of any problems on the vehicle that we believe need further attention. This information will be added as a comment to your invoice.
Fit original spare parts or spare parts of matching quality as defined by the 2002 Block Exemption Regulation.
Adhere to relevant and current manufacturers' service schedules, utilising standard service and repair times with either manufacturer or ICME schedules.
Ensure all services are recorded in your vehicle's service record book entering the required details and applying our garage stamp.
Notify you if work cannot be completed on schedule and inform you of the extended time required and reason(s) for delay.
Dispose of waste materials e.g. oils, oil filters, batteries, tyres, etc. in an ecologically acceptable and legal manner.
Take reasonable care of your vehicle and possessions whilst in our care.

We strive to provide complete customer satisfaction for any motor car or van service or repair we undertake, and are always happy to discuss any part of our service.

Show Me Tell Me Driving Test Practical Sessions
Garage Car & Vehicle Garage Sevice Repair Leicester
For any new learner driver whishing to pass their driving test there are a number of theory and practical assignments as well as the actual test itself.

Specifically there is a section that is known as 'Show Me Tell Me Questions'. We have been asked by a number of our customers on behalf of new learners whether we could run though the questions and provide practical and hands on demonstration.

To support any new learner driver (and anyone that may be interested), we are organising after work practical sessions that will last up to one hour and priced at £17.50 per person per session.

It is intended that we will run through the questions, and demonstrate in practical terms where the 'show me tell me' questions relate to an actual car. We will also try an get each learner driver to undertake some of the 'show me' actions themselves.

If you would like to attend or require further details, please call Sarah on Leicester (0116) 262 0936.

Show Me Tell Me Questions
In the practical part of your driving test, you will be asked two 'show and tell' questions about safety and maintenance checks on your car. Getting one or both of them wrong will count as a driving fault in your test.

We have listed the questions with the answers below, which we will run through with you during our practical session.

'Tell me' questions
Q1: Open the bonnet, identify where you would check the engine oil level and tell me how you would check that the engine has sufficient oil.

A: Identify dipstick/oil level indicator, describe check of oil level against the minimum/maximum markers.

Q2: Open the bonnet, identify where you would check the engine coolant level and tell me how you would check that the engine has the correct level.

A: Identify high/low level markings on header tank (where fitted) or radiator filler cap, and describe how to top up to correct level.

Q3: Identify where the windscreen washer reservoir is, and tell me how you would check the windscreen washer level.

A: Identify reservoir and explain how to check level. Check your car's manual to see how to do this.

Q4: Open the bonnet, identify where the brake fluid reservoir is, and tell me how you would check that you have a safe level of hydraulic brake fluid.

A: Identify reservoir, check level against high/low markings.

Q5: Tell me how you would check that the brake lights are working on this car.

A: Operate brake pedal, make use of reflections in windows, garage doors etc, or ask someone to help.

Q6: Tell me how you would check that the brakes are working before starting a journey.

A: Brakes should not feel spongy or slack. Brakes should be tested as you set off. Vehicle should not pull to one side.

Person checking tyres and tightening wheel bolt Q7: Tell me where you would find the information for the recommended tyre pressures for this car and how tyre pressures should be checked.

A: Manufacturer's guide, use a reliable pressure gauge, check and adjust pressures when tyres are cold, don't forget spare tyre, remember to refit valve caps.

Q8: Tell me how you would check the tyres to ensure that they have sufficient tread depth and that their general condition is safe to use on the road.

A: No cuts and bulges, 1.6mm of tread depth across the central ¾ of the breadth of the tyre and around the entire outer circumference.

'Show me' questions
Q9: Show me/explain how you would check that the power assisted steering is working before starting a journey.

A: If the steering becomes heavy the system may not be working properly. Before starting a journey two simple checks can be made. Gentle pressure on the steering wheel, maintained while the engine is started, should result in a slight but noticeable movement as the system begins to operate.

Alternatively, turning the steering wheel just after moving off will give an immediate indication that the power assistance is functioning.

Q10: Show me how you would check that the headlights and tail lights are working.

A: Operate switch (turn on ignition if necessary), walk round vehicle.

Q11: Show me how you would check that the direction indicators are working.

A: Applying the indicators or hazard warning switch and walking around the vehicle to check functioning of all indicators.

Q12: Show me how you would check that the horn is working (off road only).

A: Check is carried out by using the control (turn on ignition if necessary).

Q13: Show me how you would check the parking brake for excessive wear.

A: Demonstrate by applying parking brake that when it is fully applied it secures itself, and is not at the end of the working travel. What questions can you expect on your test?

Your examiner will ask you one 'show me' and one 'tell me' question, usually in the following combinations:

Q 1 and 9 Q 1 and 10 Q 2 and 10 Q 2 and 13

Q 3 and 12 Q 4 and 9 Q 4 and 11 Q 5 and 13

Q 6 and 10 Q 7 and 11 Q 8 and 10 Q 8 and 12

Diesel Power Tuning
Diesel Power Tuning DPT Leicester
Wilton Street Regal are an authorised Diesel Power Tuning (DPT) service agent based in the centre of Leicester, we fit the latest Diesel Power Tuning module to all diesel cars and vans.

By fitting a DPT module to your diesel car or van it is possible to unlock the true potential of your diesel engine, increasing power and performance with fuel savings of up to 16% over your vehicle's current MPG.

As your Leicester based DPT installer, we have direct access to the designers and manufacturers of the system and can program the DPT module to your personal motoring requirements. You will not be disappointed with the performance of the DPT product which is fully guaranteed when installed by one of our trained technicians.

For commercial fleet customers we offer an additional service where our technicians will fit the DPT module on-site for no additional cost.

The DPT module is quality manufactured in Europe by a Dutch company whose pedigree extends to Formula 1 and Formula 3000. In the Netherlands 38 Mercedes Benz dealerships have been approved to fit DPT modules.

Whether you own a Taxi, 4x4, light commercial vehicle, pull heavy loads, tow trailers and caravans, cover high annual mileage or simply seek an increase in Power or Economy, there is a DPT product that will help you save time and money. The DPT product is suitable for use in all Diesel engine vehicles.

The advantages of fitting a DPT module include improved drivability, increased BHP and pulling power (torque), elimination of dead spots and improved MPG especially for high mileage drivers.

Further information, advice, fitting options and costs can be obtained by contacting service reception on Leicester (0116) 262 0936.

Diesel Power Tuning Module Questions and Answers

What effect does the module have on my vehicle emissions?
DPT fitting Leicester
Because of the very high compression ratio of diesel engines, typically over 20:1, the cylinders contain more air than is needed for normal operating conditions. By slightly increasing the pressure at which the fuel is injected we make better use of ALL the air available which dramatically increases both the power and torque.

As a consequence the engine operates more efficiently, so less throttle is required for any given set of driving conditions, the engine uses less fuel and is both more economical and emits less CO2. So a DPT module ensures better power, more torque, improved MPG with lower CO2 emission.

What effect will the module have upon my fuel consumption?
Increased torque means driving will require fewer gear changes with resulting lower fuel consumption, typically a 5-10% improvement can be expected. Coupled with a high flow air filter and fuel treatment the benefit can be further enhanced. In some cases a DPT module has been programmed to provide up to 16% savings in fuel, potentially a major cost saving for higher mileage drivers.

Why vehicle manufacturers do not set DPT levels
Vehicle manufactures have many different factors to consider preparing vehicles and engine variants to suit varying international markets and not your personal requirements.

A manufacturer may have reduced power output to comply with a specific requirement in one of their key markets. Thus you purchase a vehicle capable of achieving far more BHP and Torque without ANY compromise to the life of the engine. They may also fit the same engines into different vehicles but not tune each variant for the particular engine / vehicle combination. In addition, most European countries have stricter emission controls than the UK and tune their engines for the general European market and not the UK. So better performance in terms of BHP, Torque and MPG are achievable if the engine is tuned by the DPT module.

Certain manufacturers do now offer upgrades as an optional extra e.g. Mitsubishi while BMW offer their "Efficient Dynamics" package which increases BHP, Torque and improves MPG with reduced CO2. But none of these bear favourably as a price comparison to DPT and are not portable in the same way that the DPT module is.

Does the DPT have any detrimental effect upon my engine?
No, the DPT module simply enables your engine to develop more power and torque, which are contained within the Vehicle Manufacturers tolerance levels so there is possibility of engine damaging. Think of DPT as improving engine "efficiency".

Does the module interfere with or reprogram my ECU?
No the DPT module connects between the original ECU and the injection system of your car. The module intercepts the data coming from the original module, recalculate and optimises the data before sending the modified parameters to the injection system.

Can I switch the DPT module off?
The DPT module may simply be unplugged at any point in time and your vehicle will immediately return to its standard settings and performance.

Require further information?
Further information regarding the DTP module can be obtained by contacting our service reception on 0116 2414224 who can also give you additional advice and fitting options.

For complete piece of mind Regal Contracts are an associate member of autosafe which provides a member's code of conduct and a comprehensive countrywide vehicle guarantee for any work that we undertake.

Car and Vehicle Breakdown Recovery Service
Leicester car and vehicle breakdown recovery service
At Wilton Street Regal we provide an ISO 9002 certified vehicle breakdown recovery and car removal service.

We operate a complete nationwide breakdown, recovery and removal service in the UK. This includes anywhere in England, Scotland or Wales with regular trips for customers to the likes of London, Birmingham, Glasgow and Cardiff. Located in Leicester we also cover Leicestershire, Rutland, Nottingham, Derby, Lincoln, Northampton, Peterborough and the Midland area.

We offer a genuine 24 hour, 7 days a week breakdown recovery operation using modern equipment that will ensure a satisfactory, safe and efficient conclusion to your journey.

All breakdown recovery transporter trucks carry the necessary equipment to deal with most situations, from a flat tyre, a dead battery to uplift of accident damaged vehicles.

Whatever vehicle type, whether car, van, horsebox, trailer, caravan, 4x4 or motorcycle we are here to help, our service includes:

Accident, road side and home start breakdown, recovery or repair assistance
Recovered vehicle transportation to home or approved garage
Emergency vehicle lockout assistance
Scrap and abandoned vehicle removal
Vehicle collection and delivery to your specified destination
Plant and machinery collection and delivery
Heavy lifting equipment
Passenger cab transporter
Safe, secure storage facilities for all vehicles
Arrangement of car hire and overnight accommodation
Full vehicle inspection service with written report
No job too big or too small, and available 24 hours a day 7 days a week
All areas covered local, East Midlands and Nationwide
Rapid breakdown, removal and recovery response call out.

Address: 19 Wilton Street , Leicester LE1 3NP, LCE, GB
Phone: 0116 262 0936
moc.tcennoctb@lagerteertsnotliw
State: LCE
City: Leicester
Zip Code: LE1 3NP


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Reviews
I live in their area. The staff is always friendly and polite. Customers are always leaving the area happy. Nice one , I would recommend it 100 percent . S C
Incredible !! is all I can say about the service I received from Wilton Street Garage today. After an unfortunate mishap of overfilling my engine oil causing my car to emit white smoke from the exhaust I was in a bit of a panic. However, from the moment I spoke with the mechanic over the phone I knew I was in good hands. Their level of professionalism and genuine concern for my situation was truly outstanding. The mechanic not only guided me through the process with patience and expertise but also immediately invited me to bring my car in for assistance. Upon arriving at the garage, The mechanic swiftly identified the issue and skilfully rectified it by extracting the excess oil ensuring my vehicle was back to its optimal condition in no time. What truly astounded me was their generosity and honesty. Despite the mistake being entirely my own the garage refused to charge me for the service rendered. This level of integrity is something rarely encountered in today's world and it left a profound impression on me. Without a doubt, I can confidently say that I have never experienced such exceptional service from any other garage in my life. From their expertise to their integrity, Wilton Street Garage has set a new standard for automotive care in my book. Moving forward, I have no hesitation in entrusting all my automotive needs to this remarkable establishment. To anyone seeking reliable, honest, and professional service, I wholeheartedly recommend Wilton Street. They have earned a customer for life in me. Thank you for going above and beyond in every aspect.
I have worked with this garage for many years. They are extremely capable, they'll find a solution to anything, they are honest and always offer the best value for repairs, often providing multiple options. They have a wealth of industry experience, there is nothing they can't do.
Excellent service from beginning to end, took on a repair job on my van that nobody else would. Arranged recovery, kept me informed throughout and asked for approval before additional costs, so there were no surprises. I’ll definitely be using these guys again.
Great service and advice received from the Team at Wilton street garage. My car had an issue that they were able to isolate and advice on how to proceed. They are very experienced and know what they are doing. I will definitely be returning to them for any future repairs. Very rare to find a genuine garage these days. Keep up the good work. Thank you.
Can’t praise the service from Wilton street highly enough. Sarah and her team always deliver brilliant service and look for ways to help you out and save money on your service or repairs. Started using their services after main VW dealer wanted £120 to stop a squeak which they sorted for free ! And I wasn’t even a paying customer then ! Give them a go you won’t regret it.
I am so impressed by this garage and cannot state enough how professional, trustworthy and reliable they are. I booked a service and MOT for my Audi A3, and I was concerned about a coolant leak. They swiftly diagnosed the issues, and were able to replace my cambelt, saving me from potentially losing the engine and my new car from being written off. They completed all work to a high standard, and knew exactly what they are doing. They don't try to force you or sell you anything, and deliver exactly what they promise. The staff are all friendly and helpful, and Sarah the boss is fantastic. When I previously had an issue a few months ago after being sold a faulty car, she kindly ran diagnostics and gave me a report of the faults, and helped me resolve the matter, and did it free of charge. At that point, I knew I would take all my work to them. I cannot recommend them enough.
Was in Leicester for a work event, but the car took some damage from a loose flap on a speed bump. The mechanic here was so kind and saw us instantly, he also literally fixed the issue in 5 minutes. They made what was a painful trip to the city much better. Thank you : Good, honest, hardworking people.
The garage owners Sarah and dave are excellent at what they do and I can honestly say nothing is too much trouble. I have always had all of my car repairs and services at this garage. I would highly recommend to anyone. The prices are extremely reasonable, they are honest and trust worthy, it's difficult when you know absolutely nothing about cars but I'm 110% confident with the advice and service they always give me. I am always offered a collection and drop off service and also a courtesy car if necessary. Nothing is too much trouble. I would never use anyone else. Thank you
I actually never really leave reviews but made my account just to do so. I've been through many garages who don't give straight or honest answers. The mechanic checked what looked like a big problem and showed me it was not such a big issue and was easily sorted - no doubt another garage would have asked for the whole shebang. Staff very friendly and excellent value for money. The best mechanics I've used bar none. Will be bringing all my futures cars.
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