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Willow Veterinary Centres - Newport Pagnell

  1. Milton Keynes
  2. Newport Pagnell Veterinary Care

Reviews, get directions and contact details for Willow Veterinary Centres - Newport Pagnell

Willow Veterinary Centres - Newport Pagnell
Address: 2 Willen Road, Newport Pagnell, Milton Keynes MK16 0DF, UK
Phone: 01908 610982
State: Milton Keynes
City: Milton Keynes
Zip Code: MK16 0DF

opening times

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

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Reviews
I'm the second generation to continually use and trust all the staff at Willow Vetinary. Both my boys (dogs!) have unfortunately had a number of health issues over the past few years therefore we have a great deal of experience with the Willow's team! Firstly, the greeting is always a smile and acknowledgement even if they are busy - most of us don't mind a wait as long as we feel welcomed and respected, do we? Secondly, they listen to what you have to say, and ask sensible and probing questions to encourage further knowledge. Thirdly, if your pets issue cannot be sorted in one visit, you will be given full details on how a treatment/procedure will happen with a quote on costs. This is always swift, with a breakdown supplied for your full consideration. Last but not least, the staff obviously love animals and not just in it for the money. You hear many horror stories of animals that have to stay overnight not even being let out regularly for loo breaks amongst other neglectful things, I don't have that concern with Willow. I would be very surprised to hear of any wrong doing at both the Newport and Olney sites. I don't think I have to say anymore really, if you don't have your beloved pet's registered with Willow's then quite simply, get on with it!
7 years ago (13-04-2018)
I've tried a few Vet Practices in Milton Keynes and Willow Vets are the best by far, the staff always go above and beyond what is required of them, there are usually same-day appointments available including evenings, the prices are transparent. They do a quick overall health check at every appointment (weight, teeth, lungs etc) even when it is a specific issue such as sore eye.
7 years ago (21-04-2018)
My scarlet, a 12 year old staff, had already been well looked after by all staff at willow vets. The receptionists loved her (even after cleaning all her wee up!) and the vets did their best for her. She took quite a turn for the worst just over a week ago and on bringing her in without an appointment, she was seen immediately and x-rayed. I had to make the difficult decision to let her go. Those dealing with her made it absolutely clear what the condition was and the possible outcomes. This was done in a kind and respectful manner. I was allowed to sit with scarlet for a few hours before it was time. A number of staff came out to see how she and I were and the process was discussed with again, great care so I knew exactly what to expect. The time of passing was obviously heartbreaking and just over a week later it is still so empty. I had called in to gain a final settlement price and again, there was no rush and it was nothing but kindness from all staff. Today, I collected my Scarlets ashes. This brings to an end a very painful time for her and she is at peace. The receptionist this morning was again sympathetic and kind, even as I had a cry. I cannot fault the generosity and kindness of the staff at willow vets in Newport Pagnell. One of the hardest days of my life, they were all there to support. Martin Jackson
8 years ago (03-06-2017)
Brilliant practice. We had a falling out in the past. and I went elsewhere, but then went back. These people really do listen. They are prepared to learn and develop. They clearly have the animals best interests at heart and have gone all out to help one of my dogs who has been seriously ill and who has the same condition that one of my old dogs (same breed) had. Thank you so much for helping me get her as far as she has. Especially to Caroline who has been so supportive in helping getting my girl a good quality of life. It's a pity I cannot take you with me to Wales.
10 years ago (16-07-2015)
Always very helpful. Have used this vets for 14 years and must say it is the best - caring, nurturing and when life comes to the end for your pet - dignified....... Recommend it.
8 years ago (27-08-2016)
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