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Reviews, get directions and contact details for Willerby Ltd

Willerby Ltd
Address: Imperial House, 1251 Hedon Rd, Hull HU9 5NA, UK
Phone: 01482 707808
State: Kingston upon Hull
City: Hull
Zip Code: HU9 5NA

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Appalling after sales service. The French windows don't shut leaving a gap. The engineer will fix it when he's in the area! £30,000! The sale of goods and services act states that a product should be fit for purpose. My holiday home is not secure and cannot be insured with the doors open. Terrible response from Willerby. Caveat emptor!!!
8 years ago (25-04-2017)
I have had 5 different willerby vans, including the sherbourn aspen and I now have the Sheraton. I am still waiting for the French doors to be fitted properly as I can see day light through the frame, been waiting nearly 2 month's. I had a brockenhurst last year and the white goods inside both vans are a disgrace. I had to have a new microwave and fridge freezer in the Brockenhurst with in about a month of buying it, all my vans have been brand new by the way. The Sheraton I bought just a few months ago and has had to have a new fridge freezer, the cooker us the worse cooker ever, I have had an engineer look at it and his answer is that's as good as it will ever be. I have loved Willerby vans and I have always recommended them. I will not anymore. The Sheraton cost nearly 70 grand! The actual van and furnishings are just what I expect from Willerby second to none. But the white goods are a disgrace. Focal point fridge/freezer and microwave. Oh also while I am at it the curtain poles! The deep scratches just from drawing the curtains ( what's that all about. Come on Willerby get rid of your white goods supplier's and get someone decent. Also get the after sales sorted. I have up till now always classed you as 5 star! I am at this point of looking for a decent LPG cooker to have in my Brand New Sheraton and that should not have to happen! Shame on you. Don't think I will consider Willerby on my next purchase. Update doors have been sorted as far a seeing daylight, unfortunately they won't latch because they were fitted with the wrong side receiver! I have sent email to willerby about the white goods but still no Reply!
8 years ago (23-08-2017)
Very impressed with build quality of my Rio Gold holiday home. A few minor issues, but to be expected when you move something from Hull to Somerset. Waiting for slight creak in lounge floor to be addressed by the "roaming" engineers, but not urgent.
8 years ago (26-04-2017)
Absolute disgrace in all sales,aftersales. No communication and very slow to respond eventhough 3 months on an yet still to respond with action. Brand new 30k van is a sham stay well clear. Wish i had chosen ABI a better investment.
9 years ago (13-09-2016)
Very good experiences with Willerby, Amazing design too!
8 years ago (06-04-2017)
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