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Reviews, get directions and contact details for Wickes

Wickes
"At Wickes you'll find quality DIY and trade products that will help you complete your home improvement projects. From kitchen and bathroom design to gardening and decorating projects; Wickes has the right tools, services and advice to transform your home."
Address: Elstree Way Unit 1, ELSTREE TRADE PARK, Borehamwood WD6 1GJ, UK
Phone: 020 8953 2500
State: Hertfordshire
City: Borehamwood
Zip Code: WD6 1GJ

opening times

Monday: 6:00 AM – 8:00 PM
Tuesday: 6:00 AM – 8:00 PM
Wednesday: 6:00 AM – 8:00 PM
Thursday: 6:00 AM – 8:00 PM
Friday: 6:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Everyone was extremely helpful and understanding. Even when dealing with a damaged item, the manager dealt with it efficiently and with care. Highly recommend!
Rude Staff. Endless queues! Queried the price when I got to till as wasn't what was written on the shelf I picked it up from. Rather than answer my polite query the lady just kept repeating the price. To every question I asked! Over and over. So I left put the wood in the car and went back to check the price and just as I thought it was completely the wrong item. Didn't have time to return as now late for job and queue had 10 people now! Train your staff! Or don't actually, I'm not coming back!
Vast improvement to the site. Much more stock and improved space. Labels everywhere it's great. BUT what's happening with staff on a Saturday??? Poor girl behind the till and over 15 customers waiting to pay, young lad running ragged trying to help as many as he could and a lazy ar** out the back trying to look busy and not helping anyone but avoiding everybody. 30/4/22 not helpful at all
Much more choice of goods now since they had a re- vamp, especially on the decorating side, real wide variety of paint, tools and essentials, also good for all sorts of cleaning products and tools, alongside all the usual wickes products.
Standard hardware shop. Staff are friendly, been in a lot worse
Fantastic store for all your DIY needs. Its even better since it was redesigned and is easier to find what you need. The car park is large and easy to navigate. The staff are helpful and have a good knowledge.
Went there to check availability for a product that was out of stock online, the staff were brilliant, really helpful, very informative. Excellent customer service. Well done guys.
They would not bring items for us from the rear warehouse as forklift driver was busy unloading items from the truck hence asked us to wait 45 minutes before anyone could help. You can not expect a customer to wait 45 minutes when a forklift driver could easily drive to where the materials are placed and bring them to ground level, Thereafter return back to unloading the truck. When complained to duty manager, she was even more rude than the cashier. Furthermore what surprises me is that such a large store has only one forklift.
We're having building work and have bought many items online from Wickes. Most of my orders turned up no problem but when something was missing from one of my orders I couldn't get through to customer service or through chat or the website. I'm going to have to go to a Wickes store and show them my email confirmation email as my I can't login to my account it locked me out even though I had the correct password . Hense the 2 stars. Update : I went to the nearest large Wickes and showed my email confirmations and review my 2 missing cupboards a couple days later. I've added a star for this reason. At the store they handled the situation very well.
All though the staff were thoroughly pleasant the shop was soo sparce. It hardly had anything on the shelves. It was almost out of absolutely everything which was a real shame as I have been stuck indoors for such a long time I was really looking forward to getting together some stock to get stuck in to several D. I.Y projects I am finally feeling well enough to get stuck in. However, the severe lack of stock actually put an immediate stop to every single one. A real shame. They used to be a lovely place to have a visit and a really good range to look at and gain some further ideas too. X
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Directions to Wickes with public transportation


Chester Road 120 meters
107
Warwick House 150 meters
107
Rowley Lane 160 meters
398
644
Warwick Road 250 meters
107
398
644
Kenilworth Drive 350 meters
107

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