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Reviews, get directions and contact details for Wickes

Wickes
"At Wickes you'll find quality DIY and trade products that will help you complete your home improvement projects. From kitchen and bathroom design to gardening and decorating projects; Wickes has the right tools, services and advice to transform your home."
Address: 28 Fortis Green Rd, London N10 3HN, UK
Phone: 020 8219 0700
State: Greater London
City: London
Zip Code: N10 3HN

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM


related searches: wickes building supplies, ikea uk, diy stores uk, diy uk, bunnings uk, argos, homebase, selco
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Reviews
Products are good, but designers only have a very outdated software and looks completely different from simulation. Delivery is definitely worst part, absolutely no communication and things randomly appear whenever the delivery company decides
We weren’t sure which nails to buy for the appropriate weight of the frames we were putting up. So we asked a staff member. He was incredibly rude - very condescending and made it seem like our fault for not being clued up. Even a 2nd staff member backed us up saying well they’re asking because they’re not sure. Not everyone is a tradesman. Made us reluctant to come back.
Avoid this store like the plague. I approached them for a bathroom design and wish I had never bothered. The designer missed the fact that the sink I liked was too wide for my bathroom. Luckily I realised the mistake before installation but Wickes will not refund my money as I don’t have the original packaging anymore. The store staff was rude and condescending and customer services, despite being lovely, are useless. Save yourself the trouble and go to reputable online retailers. I wish I had sourced all the goods online and had never set foot in this hideous store.
Wickes have stock you'll need if you're doing a DIY job. The prices are pretty competitive with other hardware stores and on other websites. They have bathroom displays and design. Never had to deal with management. Staff have been ok. There's a security desk by the front. They do delivery.
Excellent branch of Wickes. We live nearby and have used them for many years. I haven’t experienced any issues with staff in over 10 years I’ve lived here. There’s also a great selection of garden plants by the front entrance at very decent prices. Someone should water them now and again, though, as they dry out quickly in the summer heat and become necrotised.
I got in touch with Wickes regarding fitting my new bathroom in March 2021. I was working with Sadia who was lovely, knowledgeable and helpful for the many months we worked together. When it came to the fitting…..what an absolute mess, as you can see. My first mistake was I had a job abroad so I trusted this fitter Lee Martin to get this done. It’s a small bathroom and he also agreed to do a partial kitchen fit for me too. If you are allocated him, please make sure you watch him at every second. He left my wall crumbling, my bathroom door damaged, my radiator wonky, my bathroom flooring unsecured under a metal partition strip. As for the kitchen, he cut the plinths horrendously and left them with gaps. He also left the electrics in a state. He wasn’t being paid to do electrics but the way it was left - as you can see - was a hazard. When I brought this to a Wickes attention, my only option was for this same man to come back. Why on earth would you send the same incompetent person back? I have asked and asked for someone new. I told Lee and Sadia clearly my kitchen plans - both have accused me of lying despite having evidence. I have offered to hire someone else to fix all the snagging and deduct the amount - Wickes have declined. March to September- all that work to shoddy work and shoddy customer service. NEVER use Wickes. Definitely not the blackheath branch. Use gumtree or Taskrabbit to find fitters. How Wickes can be happy with this quality is beyond me.
Very helpful and friendly staff. Pete provided me with the right tools and sound advice for balancing and bleeding my radiators ahead of winter.
Absolutely dreadful service and management. They never have mixable paint available and it always feels like you’re a real imposition if you need anything from the staff there. Avoid
Awful experience. I was due to meet a designer but ended up waiting and leaving after 40 mins. Very unprofessional to keep people waiting even though they have an appointment.
Very helpful staff I had a problem with a thermostatic shower bar while still under five years warranty. The manager was very helpful and courteous, even though the original was bought from another branch, he got out of his way to sort it out and gave me a new replacement. It’s my favourite DIY shop Well done and keep up the good work
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