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Waves Car Wash (Tesco Martlesham Extra)

  1. Martlesham Heath
  2. Suffolk Car Wash

Reviews, get directions and contact details for Waves Car Wash (Tesco Martlesham Extra)

Waves Car Wash (Tesco Martlesham Extra)
Address: Tesco Extra, Anson Road, Martlesham, Martlesham Heath IP5 3RU, UK
Phone: 020 8877 3884
State: Suffolk
City: Martlesham Heath
Zip Code: IP5 3RU

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 AM – 6:30 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Highly recommended. I use this excellent service regularly. The car is beautifully cleaned inside and out. The very rare occasion where there has been a snag, the team are always happy to remedy with no quibbles and great politeness. I wouldn’t go any where else.Services: Car waxing
Had our car washed at the Martlesham waves. Very disappointed . The front grill of the car had not seen any water and the passenger side window was still dirty. The sills had mud on and the door shuts had not been cleaned. For £14.00 we expected more. We have used the hand car wash at the Clacton on sea Waves and it was very good. Sadly will not be using Martlesham again.
I wish I had read reviews before I used this bunch of cowboys. As other reviews mention I was quoted one price and then another on collection. The gold service left me with leaves still stuck under my wipers bits all over my car and no cleaning of the interior. It was the worst service I have ever used, I may as well have thrown £25 quid down the drain.
Approached with a warm welcome. My jeep was taken care of and was really happy with the final result. Recommend and not as bad as people say.
I drove there on a Friday to get my car washed. It said online it closed at 17.30 and the signs said it closed at 17.30 but I arrive there at 17.00 and they are packing away and refused to do my car. Total waste of time, I won’t be back.
Con artists. Tell you one price then when you come to pay demand another price. Wouldn't give me the option to pay by card even though hey have a card machine. Poor job of "cleaning" the vehicle. And managed to strip the paint off my wing mirror which sadly I didn't see until I got home. Wouldn't use these cowboys again
I was charged £16 for a 'full' wash and wax. There were patches all over the car that hadn't been cleaned, and the alloy wheels were black. When I questioned this, they said they didn't have the chemicals to clean them. I will never be ripped off again.Service: Car waxing
DO NOT SUPPORT THIS BUSINESS I arrived at waves and was told my car was going to be 35 pounds and that it would take 45 minutes. Scheduled to be finished at 5.30pm the car wash closes at 6.30pm as all the signage clearly shows. I arrived back at my car at around 5.36. I also have a tescos receipt proving this and a fellow customer who assisted me. My car was unlocked and the waves station was completely shut. Tesco had to assist me to call someone to get my keys. My car was left unsecured in public with my keys locked away. When the waves representative he told me he was the manager finally arrived back 40 minutes later he immediately starting shouting at me saying he told me to back in 30 minutes which was not the case. The manager of Tesco supported me through this experience after waiting for that time with me he tried to explain to the manager how bad this situation was but he was certain he had done nothing wrong. I kept quiet as he was clearly unable to take any responsibility for the situation. However when he started demanding 45 pounds 10 pounds over the agreed price. I explained how inappropriate it was to ask for payment after the situation that had just occurred and leaving my car unsecured in a public area. I received no apology when I managed to speak to the franchise owner and the best that the franchise owner would do was fiver off telling me to listen and stop talking and that his manager had done nothing wrong and I should have returned to my vehicle. The manager then took over again and demanded I paid as I was told half 5 I refused to pay more than the original price. He then proceeded to take photos of me and my car and said that he was calling the police and that he was going to make my life hell and I wasn’t allowed back etc. the manager of Tesco had to tell him to move away from me and told the man to calm down. The manager at Tescos took pictures of the man taking pictures of me. The manager of Tesco’s explained tescos would pay as I had been treated so poorly it would reflect badly on Tescos. The man refused to take the money. The manager of Tescos has given me his contact details so I get in contact if I need to. I let the police know and they have spoken with the man and kept his details on file the policeman said he was unapologetic and still thought I was in the wrong. I have asked waves for a formal apology and more training but I have heard nothing I haven’t even had a curtsy call
Perfectly good wash and wax on my Astra.
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Waves Car Wash (Tesco Martlesham Extra) map

Directions to Waves Car Wash (Tesco Martlesham Extra) with public transportation

Tesco 70 meters
63
65
66
71
73
74
Anson Road 260 meters
66
66A
73
74
Manor Road 330 meters
66A
Hawker Drive 410 meters
66
66A
73
74
Black Tiles 500 meters
972

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