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Waterside Medical Practice

  1. Neath
  2. Neath Port Talbot Health
  3. Neath Port Talbot Doctor
  4. Castell Nedd Port Talbot Health
  5. Port Talbot Health

Reviews, get directions and contact details for Waterside Medical Practice

Address: Brunel Way, Briton Ferry, Neath SA11 2FP, UK
Phone: 01639 813272
State: Neath Port Talbot
City: Neath
Zip Code: SA11 2FP

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
i didn't intend giving any stars ,every time i phone to make an appointment always engaged last time called 129 time engaged , what do you do leave the phone off the hook till your not busy? then you tell us afterwards your full up , this has happened many times, seriously thinking of changing Doctors, after many years with this surgery service is so bad now, wish Dr John was there he would shape them up in his day
7 years ago (27-03-2018)
Called the surgery at 8.30am for an appointment for my son and was told to come down this morning at 10.10am. Took time off work and arrived at 10am. Receptionist looked at me blank when I tried to book him in and said to sit down. I asked if the appt was 10 or 15 mins passed and she still looked at me blank. Another receptionist intervened and told me the appt was for tomorrow. She said it was her that had spoken to me and lied saying she told me it was for tomorrow. The whole point of ringing in the morning is to get an appt that day. She was rude and had such an attitude. Eventually was seen by a nurse who said doctor needed to sign prescription and to collect after 1pm. Called surgery all afternoon and prescription wasn't done. Meanwhile my son is in agony! Disgusting
7 years ago (16-02-2018)
Rang this morning to ask for an appointment for antibiotics. Told by receptionist to call down at 9.30. Left work in Swansea and rushed down to surgery for 9.30 where I was greeted by a very miserable receptionist to be told because it's a dental issue they cant help. She then went on to lie and say she had tried to contact me to explain. I showed her my phone which had no missed calls and she said it had been too busy to call me. UNBELIEVABLE!!!!
7 years ago (29-08-2017)
The staff are rude and unhelpful. I suffer with mental and they can not get to grips with the fact that I need to help of a doctor to deal with this. The receptionist think there GP's them selves but have about as much knowledge and a plank of wood
7 years ago (13-11-2017)
I have been in waterside surgery (under different names) since I was born and I am now 68.had an appointment today with Dr Moore I have never felt so belittled by any other doctor before he made me feel like I was below him.I would never see him again and might even change surgerys an arogant pig no wonder the surgery only has 2 stars when you got doctors like him
7 years ago (08-11-2017)
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