facebooktwitterpinterest
mobil menu

Wallington Family Practice

  1. Wallington
  2. Surrey Doctor

Reviews, get directions and contact details for Wallington Family Practice

Wallington Family Practice
Address: Jubilee Health Centre, Shotfield, Wallington, Surrey SM6 0HY, Wallington SM6 0EH, UK
Phone: 020 8669 6186
State: Greater London
City: Wallington
Zip Code: SM6 0EH

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Wallington family practice register, Wallington family practice staff, Wallington family practice online booking, Wallington family practice repeat prescription, Jubilee Health Centre wallington doctors, Wallington family practice phone number, Jubilee Health Centre Wallington phone number, Wallington medical centre
Similar places near
Dr J Susanne Senhenn Dr J Susanne Senhenn 7 km
Heathcote Medical Centre Heathcote Medical Centre 9 km Thank you so much to the kind and helpful reception team and Dr Vickery, who today ha...
Dr Amir Bashir Consultant Psychiatrist Dr Amir Bashir Consultant Psychiatrist 10 km It's hard to find somebody that you can say you respect for their wisdom and intellig...
Dr James Woolley - Private Consultant Psychiatrist, London & Surrey @ Priory Hospital Roehampton Dr James Woolley - Private Consultant Psychi... 14 km
Dr James Woolley, Private Consultant Psychiatrist, London & Surrey @ Chelsea Dr James Woolley, Private Consultant Psychia... 14 km
The Real You Clinic - Surrey & London The Real You Clinic - Surrey & London 16 km Can't recommend Dr Kathryn enough . I have been visiting this lovely lady for over tw...
Surrey Docks Health Centre Surrey Docks Health Centre 18 km Very friendly staff, registering me as a new patient took only a few days, I got the ...
Dr S C Monella Dr S C Monella 18 km The team at Medwyn Surgery has a very clear objective in wanting to provide patients ...
Dr S Butt - Studholme Medical Centre Dr S Butt - Studholme Medical Centre 23 km The phone does not answer, when you go to the surgery, they inform you that there is ...
Private G P Surrey Private G P Surrey 25 km Excellent care - we completely trust Dr Crawley and his service is fantastic. Would h...
Wey Family Practice Wey Family Practice 25 km Booking appointments - too many technical issues - makes matters worse.
Surrey Orthopaedic Clinic Surrey Orthopaedic Clinic 26 km I saw Mr Paul Trikha last week after a knee injury playing football. He was kind, lis...
St Lukes Surgery St Lukes Surgery 31 km The friendliest, most helpful staff I've ever seen. Been a patient with them for year...
Dr V Woollam - The Student Health Centre Dr V Woollam - The Student Health Centre 33 km
The Surrey Park Clinic The Surrey Park Clinic 35 km Having felt a number of symptoms over a period of time related to the menopause and g...
Dr T M Shah - Witley Surgery Dr T M Shah - Witley Surgery 41 km A fantastic practice with very good doctors and nurses
Dr Mal Spink Dr Mal Spink 47 km
Surrey Allergy Clinic - Farnham Surrey Allergy Clinic - Farnham 51 km
Reviews
Very happy with the practice. Of course there are occasional waits to see the Doctors but I’ve managed to get an appointment for myself and child every time I have needed to. The staff are always really friendly and helpful. Only downside is not being able to book an appointment in advance and emergency ones go very fast on the day
Something urgently and I mean urgently needs to be looked at regarding this practice....before somebody dies, and when I say dies I mean this sincerely. You cannot get to see a doctor for love nor money, that's if you are even lucky enough to get through to the doctor's. My son actually contacted our local mp because we were so worried that on the number of occasions we have tried to get to actually see a doctor it has been nigh on impossible......COVID should not be an excuse not to be able to see your GP, in fact I don't even know who my GP is now as Dr Wilson retired....this I heard through the grapevine and I was not informed of this in either writing or an email and I have been with Dr Wilson for nearly 30 years!!!!...are there even my doctor's on site???????. Please please get this doctor's surgery back to normal, starting with getting rid of the answer machine that rattles on and on and by the time it finishes you forget what you've phoned up for in the first place......then you have to wait and wait because you are 1 million in the queue then when you finally do get through the the receptionist low and behold all the appointments are taken and you have to ring back the next morning...what about the elderly?, What about the really sick folk?????......and don't get me started on the appointments with the robots, I mean robots really?????... Please think long and hard about this message. People do not want a phone call from a doctor they want to see a doctor, be examined properly and to feel reassured...this cannot go on.
If I could give zero stars I would have. As the majority of reviews have mentioned the phone lines are ridiculous - the recorded message needs updating. Obviously in place to make it seem like you’re not waiting so long, once you’re through and selected you then get out on hold forever. Again as the majority have mentioned the reception staff bar the one or two are the rudest I’ve come across - baring in mind I’ve moved 17 times… one in particular - Jo - is disgracefully rude with a shocking attitude. In fact I’ve saved the number as “DRS do not speak to Jo” as a reminder when I call / receive a call. The amount of times they’ve misdiagnosed and given the wrong medication to myself and family is untold, also another serious incident that I won’t go in to… anyway DO NOT JOIN!!!
Impossible to get appointment and bad customer service. I called at 8.02, and I have to wait for long time on phone to speak to the telephone operator. Still I could not get the appointment. Try to book the appointment online at 1.10. could not get any appointments. Again I called the the practice and waited for 7.00 mins to speak someone. Call got disconnect.
The Doctors there are phenomenal, all of them I’ve ever had have looked after me and ensured I was well both physically and mentally before dismissal from the surgery.
Ridiculous system whereby you can only make appointments on the day, no advance appointments.... as if that wasn't bad enough, you can only make the appointment at 2 specific times of the day! When the time comes around, you can't get through to book an appointment on the phone as the line is constantly engaged/busy can't even leave a message or join a queue and the website has crashed so you can't use that either.
My word, this is a shambles. Have been with the practice for 30 years but it's never been this difficult to see a doctor. Start with the six-minute answer-phone message really it is that long... before you even get an option as to what you might be calling for. Then find that you can only ring at 8.00am and 2.00pm if you need to make an appointment to see a doctor. Only appointments on the day you call can be arranged - no booking an appointment a few days in advance. Ring at 2.00pm, as you were told, listen to the six-minute message again before you get in the queueing system for the appointment. Hurrah you're number 5 in the queue! Wait for 25 minutes to be told all the appointments have gone and the doctor you needed to see wasn't even working that day anyway. Be told by the receptionist to try again the next day. It's hideous, and it's designed to make you give up. It assumes that everyone can make phone-calls at 8.00am and 2.00pm sorry to those of you who work at those time - unlucky! and that you have at least 30 minutes to spare while you wait on the phone to get through again, unlucky those of you who work!. And - that if you are lucky enough to finally get through - you need to be in the vicinity quickly enough to get into the practice very shortly for you appointment. If you try to book online - and yes, I did try - you find that although the MyGP app tells you that you can add children aged 12-15 to your profile and make appointments for them, once you've shown consent from the child, WFP doesn't accept consent with regards children of that age - despite what the app says. It's dreadful and is deliberately designed to deter you from trying.
I am not a fan of the practice and it's not really my cup of tea don't really like one of the GPS that works there and the receptionist was very rude to me over the phone her tone of voice and atitude was sharp and rude.
Before covid it was great, they offer a lot of services but since covid it's impossible to see someone in person. The pre-recorded message is way too long. Reception staff are hit and miss, some have been very helpful, but I had one receptionist tell me that 'cancer patients were more important than me so I should stop pushing to get the referral' that the hospital has told me I needed. The nurses are always lovely. I'm not sure why they are still not offering face to face GP appointments when most people have been back working face to face for over a year.
I have been at this surgery for over 10 years until covid I had been quite happy with the care received despite the rude unhelpful receptionist . However since the first lock down now two years on it has been basically shut! They don’t offer face to face appointments, you have to wait at least 3 weeks for a phone appointment it’s completely ridiculous. Why are they still working from home when everyone else has been back out at work for over a year.. I have been forced to attend A&e more than once as it’s impossible to see a GP. They may just as well shut completely as they are offering no use at the moment what about patient safety? I am looking for a new surgery to join
Comment on this business

Wallington Family Practice map

Directions to Wallington Family Practice with public transportation

Shotfield 50 meters
151
154
410
Woodcote Road Stafford Road 140 meters
127
463
612
627
633
S4
Stafford Road Woodcote Road 190 meters
154
157
455
Beddington Gardens 210 meters
151
410
Wallington Town Centre 220 meters
127
151
157
410
455
463
612
627
633
S4

to add Wallington Family Practice map to your website;



Copyright 2024 | All rights reserved.

You can use our top contact for adding and editing your business's contact details.
0.0342 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy