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Waitrose

  1. Windsor
  2. Ascot Grocery Or Supermarket

Reviews, get directions and contact details for Waitrose

Waitrose
Address: King Edward Ct, Windsor SL4 1TG, UK
Phone: 01753 860565
State: Windsor and Maidenhead
City: Windsor
Zip Code: SL4 1TG

opening times

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
Was once an incredible supermarket with an outstanding range of high-quality products supported by service from really knowledgeable and enthusiastic staff.nSeems to have been in a complete free-fall for the duration of 2025. Lots of really brilliant staff have gone What happened to Jim at the fish counter?. More importantly for the past six months the fridges and freezers have systematically failed, This is having a significant impact on what you can actually purchase in this store and seems to be attracting no attention from management. The store, its infrastructure and management need urgent attention as it really is getting worse- Waitrose should be embarrassed!nPictures from 14:00 7/9/2025.
During my visit, I encountered a staff member whose behaviour was both rude and ignorant. Their approach was completely inappropriate, making my shopping experience very unpleasant. I believe this kind of conduct falls far short of the standards I expect from Waitrose.nnWhite male, slim build around 50 years of age, with glasses, normally at the self checkouts I asked for availability of a wine and he sighed stating “I should I asked someone else whilst shopping and not left it last minute at the checkout”nnI hope you will look into this matter, as such behaviour can really impact a customer's perception of your brand and this is not the first time in this branch.
Ah, Waitrose Windsor, where shopping isn’t just a chore, it’s a social event for people who own Labradoodles called Percival. I popped in for a few bits and came out questioning my life choices and credit score.nnYou know you’re in trouble when the car park looks like a Range Rover dealership and the queue for the deli counter sounds like the front row at Glyndebourne. I only wanted some cheese, but apparently, I needed a GCSE in French pronunciation just to order it.nnStaff were polite in that “I’ll tolerate you because you’re wearing shoes” sort of way, efficient, but with a glint that says “you’re holding up the rosé line.”nnThe selection, to be fair, is stunning. Everything gleams. The fruit looks like it’s been hand-polished by cherubs. But so do the prices. £6 for hummus that probably has its own backstory and trust fund.nnBy the time I reached the checkout, I was £70 down and still hadn’t actually bought dinner. But I did leave with a newfound sense of class anxiety and an organic candle I definitely didn’t need.nnSo yes, it’s Waitrose, darling. Come for the groceries, stay for the existential crisis and faint smell of artisan focaccia.
After my parents and I took a tour inside Windsor Castle and before our train departure back to London, we went grocery shopping at Waitrose & Partners. It looked really nice and modern like Publix. Even their employees are willing to help out, like when I asked them which aisle has Peperami and they've shown me where it belongs to.
Popping into Waitrose Windsor is a bit like stepping into the First Class galley mid-flight – everything is calm, orderly, and beautifully presented, with just the right touch of posh. If you’re used to aisle service at 38,000 feet, this is your ground-level equivalent.nnThe store itself is bright, clean, and impeccably organised no chaotic trolleys or overhead locker drama here. The produce section is a cornucopia of perfectly stacked fruit and veg even the avocados look like they’ve passed a final inspection, and the flowers are fresh enough to rival the Chelsea Flower Show. One half expected to see the Queen’s florist popping in for a bunch of peonies.nnStaff are polite, efficient, and genuinely helpful no forced smiles or robotic greetings, just that proper British service that says, “We’re here if you need us, but we won’t hover.” The kind of service that wouldn’t go amiss in the pointy end of the plane.nnThe bakery section deserves a little fanfare of its own – warm loaves, buttery pastries, and sausage rolls that taste like they’ve been made with actual care and possibly a Mary Berry blessing. And don’t get me started on the cheese counter – it’s practically a passport to France.nnParking is easy thanks to the attached car park though the bays are a bit on the snug side, see my Q-Park review for more on that tight squeeze, and you’re a short stroll from Windsor’s high street and castle. Frankly, it’s the perfect spot to do your shop before heading to the Long Walk with a picnic.nnAll in all, Waitrose Windsor is a polished performer – stylish, serene, and superbly stocked. If service and standards matter to you and as a former First Class crew member, they matter to me, you’ll feel right at home. And yes, I did pick up a chilled rosé and some olives… it would’ve been rude not to.
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