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Wai Ho Gosforth

  1. Newcastle upon Tyne
  2. Tyne And Wear Meal Delivery
  3. Newcastle Upon Tyne Meal Delivery

Reviews, get directions and contact details for Wai Ho Gosforth

Address: 222 High St, Newcastle upon Tyne NE3 1HH, UK
Phone: 0191 285 9581
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE3 1HH

opening times

Monday: 5:00 – 11:30 PM
Tuesday: 5:30 – 11:30 PM
Wednesday: 5:30 – 11:30 PM
Thursday: 5:30 – 11:30 PM
Friday: 5:30 – 11:30 PM
Saturday: 5:30 – 11:30 PM
Sunday: 5:00 – 11:30 PM

Update Info

related searches: Wai Ho menu, wai ho - forest hall menu, Wai Ho Cramlington menu, Wai Ho Gosforth food hygiene, Wai Ho Chinese, Just Eat, Chinese near me
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Reviews
It took 1.5 hrs to arrive from placing the order to delivery. The food was lukewarm. The chips were inedible. The foo young so dry neither of us could eat it. The sweet and sour chicken was like rubber. A very expensive meal ended up mostly in the bin. I’ve ordered from here for years. I won’t be wasting my money again.
Getting 1 star so I can leave a review. Your delivery time and cost of meal implicates food excellence. Absolutely file. Egg shell in my egg foo yung. Slimey prawns rotten rice and warmed up stale chips. If you were rated on skill instead of hygiene you would be SHUT DOWN. I will be spreading the word. Feel free to return my cash and I'll return my bin liner with your food in.
Been here for years but will never ever go again after the way I was treated recently. Ordered late at night on way home from a gruelling shift at the hospital only to find when I got home that they had given me the wrong dish. Unable to phone as shop was closed. I went back at the next available opportunity to inform them of the error and they refused to either refund me or give me the dish I originally ordered. Terrible customer service. Total rip off merchants. Beware of buying food from them.
Overly priced , Food hygiene bad drivers late constantly and and there staff are very rude especially the woman who works behind the desk who answers the phone poor English and her attitude is lifting I will never order from there again. Customer Service skills needed
Thanks for these reviews, this used to be our favourite Chinese and was just about to order a meal tonight, think I'll look elsewhere after reading these reviews.
Placed an order and was told it would be an hour and twenty minutes. Two hours later called to see if our order was on the way and was reassured it was. They're now closed, not answering the phone and no sign of our food. Liars.
Thought it was great at first when the food was delivered within 15 minutes of placing my order. However my husband then became extremely unwell for days after eating their food. Probably reheated which explains the speed of delivery. I would strongly advise to avoid eating food from here. Also expensive for the amount you get.
Food is nice, but unfortunately last Saturday was the last time I will be going. We ordered food as normal, had the normal response of 10 minutes, great. Arrived and collected our food and drove home to find out that I was given the wrong order. So I called up to say that I was given the wrong food, to the reply thanks for letting us know and then hanging up the phone. Great customer service, so that will be the last time I use the Wai Ho.
When we order they told us will be 1 hour, after 1hour and 30 minutes call back to check where my order is to be told its on the way , 30 minutes later call again as not order had arrived to say not to bother any more for the order, the lady just said ok and close the phone. She did NOT EVEN APOLOGISE for the delay , few minutes later driververy politeknocked the door and I explained to him at this point I am not happy for paying my bill and I call back to speak with the lady on the phone , she didnt care about customer service at all and ask me to spoke with her driver thoughy phone and after close the phone.she said to him to take the food and leave. We order from there all the time but that was last !!!!!
Loyal patron but service standards have slipped a lot over the past year or so. There was a time you could pay by card but it's cash only now in the middle of a pandemic, handling cash a 1000 others have handled... Why do this??. Also, collection orders used to get a free bag of prawn crackers, not any more, that'll be £2 please. I chose to collect as the last two delivery orders were missing items. Don't get me wrong, the food is delicious, but the service is heading in one direction: downwards. Shame.
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