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Reviews, get directions and contact details for W Austin & Sons

Address: 13 Leys Ave, Letchworth Garden City SG6 3EA, UK
Phone: 01462 684292
State: Hertfordshire
City: Letchworth Garden City
Zip Code: SG6 3EA

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Reviews
The hotel is fine but really boring. The coolest thing about the hotel is they change the welcome mats to reflect the time of day. The location is great and the rooms were very average but with good views. Very nice gym. The staff generally acted inconvenienced by even the slightest interaction. The pool area, which was the main reason I booked to stay here for 5 days in early October was ghost town. Quiet elevator music, no bar, no food, no staff. I left feeling like whatever demographic they are catering to... It's definitely not me.
Fantastic if you're going to Austin City Limits Live. The entire hotel was very dark - that's my only complaint. Rooms, lounge area, restaurant, check in area all very dark. But service was fantastic, staff were great, rooms and grounds were clean! Super quiet at night! Be aware that it's valet only at $55 a night. Nearby activities: Austin City Limits Live is literally right next door. Safety: The elevator requires a room key to use. Walkability: Nearby restaurants and things to do.
We went for a conference there and could not have been more impressed with the staff and the food. The provided lunch was spectacular and the staff was exemplary. The oatmeal cookies were some of the best I’ve ever had, and the tomato bisque was out of this world. I look forward to returning.
Amazing hotel! The rooms were spacious, had great views and it was quiet. The service was also amazing, all we had to do was click a button in the Marriott App and they would send up whatever we need. Hotel is also super close to a nice walking trail. 11/10 highly recommendRooms: 5/5
Don't forget to use HotelTully.ᴄᴏm when booking a room. This website will compare thousands of hotel sites and typically will have prices much cheaper compared to others! Thank me later! This resort is one of my favorites in the area. I've been staying here for a very long time. If you choose this place you won't regret it. Very nice hotel, very distinguished. I will say this place was very unique as its not an open concept style, almost got lost at times. But I did figure it out pretty quickly. The service from the staff and the restaurant staff were top notch. And the food was excellent. I will definitely return shortly
I have mixed feelings about this hotel. I spent one night in Austin for a work-related meanings. Overall the hotel is nice, contemporary decor it's decently done for those who likes that style. Rooms work clean and well-kept how do I felt a little smaller. The restaurant downstairs it was very good. I was not triller when someone knocked at my door in the evening and which seemed like a employee offering chocolate in water but when I question who was he he said he didn't know how to speak english. That was not good at all. Parking was valet only and $55 a day, I told was a little too expensive. Pool and pool deck work closed for maintenance but I did not see any maintenance happening. So not bad but not great especially for the price.
Mike and Jordan were super helpful in planning a Valentine’s Day surprise for my girlfriend and delivering stuff to her room. They went out of their way to help! Highly recommend anyone stay here, customer service is amazing
Th place is excellent I enjoyed my stay. The only issue I had was the shower, too much air, low pressure and took extra extra long everytime. But the lounge area is really cool.
Really chic hotel, centrally located in downtown Austin. Comfortable rooms with large windows that provide ample natural light. Everyone that I interacted with at the hotel was friendly and professional, from the reception desk to the banquet staff. Short 15 minute walk a few blocks to tons of restaurants and live entertainment.Rooms: 4/5
I do not recommend staying at this hotel for the price. The JW is around the same price and much nicer. The pool is under construction and the staff is pretty tacky for it being a "high end" hotel. You are paying for the location. Stay elsewhere.Rooms: 3/5
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