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Reviews, get directions and contact details for Vibe Motors Ltd

Vibe Motors Ltd
Address: Dan House, Elveden Rd, London NW10 7ST, UK
Phone: 020 8961 6251
State: Greater London
City: London
Zip Code: NW10 7ST

opening times

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM


related searches: Autotrader, Galaxy Motors Ltd, Valentino Motors, Maps, MOT check
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Reviews
I bought a car a few weeks ago from Vibe Motors. Ali and his team are very friendly and open. As I live in Bristol and couldn't risk going back and forth I called in to get information on the car and the team at Vibe Motors were very open and helpful to get me as much information as possible. After a short test drive and inspection, I bought the car and on my way back I spotted a humming noise coming from the car and right away I called them and explained what the issue was and since I was already 50 miles on my way back, Ali(The manager) asked me to take the car to my own trusted garage and if there were any issues he would reimburse me for it and if I wasn't satisfied, he would reimburse me the full amount for the car. I took the car to a few garages and they all said that the front wheel bearing and two of the tyres were causing the humming noise. Long story short: I took the car to Audi as the car still had warranty and they changed the Wheel Bearing on warranty and replaced my tyres. My cost came to almost £200 and Ali refunded me the money withing a day of me forwarding him my receipt. Thank you Vibe Motors and thank you Ali. You and your team made me feel valued and I am left feeling satisfied with my purchase. I will come back for my next car and I will recommend you and Vibe Motors to anyone who is looking to buy a car with peace of mind and reasonable price. You and your team have personal and professional integrity and your customer service was exceptional. Thank you for your friendly approach and good service.
7 years ago (30-04-2018)
very unhappy about this garage. Bought a car about 1 year and a half ago, at a very good price, however they tried to get more money from me when we were making the deal, which is completely outrageous!! a couple of month later there was an engine problem which was partially fixed and covered by insurance fortunately, however noticed in the last 6 months there was another problem with the car. A trusted garage found out I have a massive job done and expensive part that needs to be replaced!!! when also I bought the car I asked if oil filter had been replaced etc/service done and it hadn't. So very unhappy! I should have trusted my instinct and not bought car from this garage.
7 years ago (07-04-2018)
Emailed the sales team about a vehicle. Asked some very basic questions about it, and the response was to find out from a vauxhall dealer! This means that a) they have no customer service skills. If I'm dropping 6k on their stock, they should be doing better and checking themselves B) they don't actually know or touch the cars they sell - asking if a car is belt or chain driven is a normal question, it requires just opening up the manual and checking. Huge red flag and you've just lost a sale thanks to that!
7 years ago (18-03-2018)
Recently purchased my car from Vibe Motors, and I must say outstanding service throughout. All the sales men are very friendly, fair (in pricing) and reasonable. Made sure we were completely happy and Hayden was particularly pleasant. Would recommend :)
8 years ago (22-01-2018)
Bought a car on finance it was quick and easy transaction, took the car on the same day. They have great selection to choose from. Very good car finance rate and very happy with my purchase
7 years ago (24-03-2018)
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