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VapeHQ Stourport

  1. Stourport-on-Severn
  2. Stourport On Severn Shopping Mall

Reviews, get directions and contact details for VapeHQ Stourport

VapeHQ Stourport

About

Welcome to Vape HQ Stourport. The tasty alternative to smoking. If you have an issue with this page contact https://www.facebook.com/vapehq/

Address: 40 Lombard St, Stourport-on-Severn DY13 8DU, UK
Phone: 01299 382888
State: Worcestershire
City: Stourport-on-Severn
Zip Code: DY13 8DU

opening times

Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
Excellent service, easy to order, always received order in a couple of days, efficient notifications of stages of the order.
Purchased a vape this afternoon, slight issue with it, noticed it and toke it back for a replacement. The lovely lady Kate went above and beyond, customer service was amazing! Highly recommend :
I have been going to vape hq for many years they have a huge selection of products available, I do tend to buy the same thing and they always make sure it’s in stock for me, all the staff are super friendly, Kate is one of the nicest people I have ever met and always goes above and beyond for me
Absolutely fantastic, Kate is wonderful so helpful very knowledgeable. Came in today purchased a device Kate set it up for me 5 stars great shop!!
Bought a vape and other item so on Saturday after having great advice from the shop manager Kate, great advice on what to do with it and so helpful with other products I bought Will def let my colleagues and friends know about the threat service
I have been using this shop since June this year. Jane and Kate have advised me so marvellously, they have been absolutely wonderful. after smoking heavily for over 50 years I started Vaping, now I do not want to go back to cigarettes. Many many thanks to both of you, see you soon, Pat D.
Travel to stourport from alveley to use this shop Kate is amazing always happy an will do whatever she can to help
Hello, a colleague recently purchased an Innokin Cool Fire 4 from yourselves at your Stourport Shop. Today, his unit has stopped working. Its failing to charge. Your not very helpful assistant, to say was not interested is an understatement, and attempted to fob us off with excuses regarding the vendor warranty provided by the manufacturer in question. As I'm sure you are aware, UK Sales Law's require you to provide a 12 month warranty on any electrical item. With nitty gritty regarding who is to prove the unit is faulty A simple google will find many many many results of consumers having the exact same issue regarding this product. We were also refused any contact information with regards to management, for us to take this further. Between us, we have spent a large amount of money in your Stourport Shop. We've also just telephoned regarding this matter, to which still, no interest. So i post here to make people aware of the complete lack of after sales support from this company. I'd recommend using any other store, as these guys are extremely overpriced, lack any decent knowledge regarding the products they are selling, and are simply not interested with there is an issue with the products they are selling. We'll be in touch with trading standards, and I'll be making a post in the local newspaper regarding your services. I'd like to say I hope to hear from you regarding this matter, but we know what your customer service is like
I went in knowing nothing about the world of Vape. Jane was extremely helpful and informative and helped Me pick the right Vape kit. Very happy with my purchase and I shall be back to VapeHQ for more in the near future. Carl Coglan.
Visited a few times to purchase coils, which they stocked. Only to find out they weren't genuine and were made from potentially hazardous materials. Wouldn't recommend at all
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