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Vallance Discount Carpets

  1. Glasgow
  2. Glasgow Home Decor

Reviews, get directions and contact details for Vallance Discount Carpets

Vallance Discount Carpets
"Vallance Discount Carpets is an independent family-run company established in 1979.Over the last 40 years we have provided flooring for commercial and residential customers across Glasgow and outlying areas. We supply and fit carpets, luxury vinyl, ready-made and bespoke rugs, linoleum and laminate flooring for residential customers and carpet tiles, luxury vinyl, stick down carpets and safety flooring for the commercial market.We stock 1000’s of samples in store from many of the UK’s top brands along with a wide range of special offers and discounted lines.We are located in Glasgow with on-street parking outside, and open seven days. Visit our showroom to see why we have stood the test of time."
Address: 49-61 Clarkston Road , Glasgow G44 3BQ, GLG, GB
Phone: 0141 637 0848
State: GLG
City: Glasgow
Zip Code: G44 3BQ

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Reviews
Had a jute runner installed and we're very happy with the outcome. Bit of a long process so keep that in mind if you choose jute but well worth the wait. Staff were helpful, knowledgeable and always available every step of the way.
I would always recommend Vallance Carpets! They are super efficient and the carpets are great quality. The staff are beyond helpful! I had a major flood in my house and Vallance staff Jonathan in particular took care of all my carpet needs with absolutely no fuss at all. Would definitely recommend!
We had hall and stair carpet fitted yesterday. The service from start to finish was excellent. Time taken by staff in shop to advise and support choices, quick and efficient measuring service and finally the fitting of carpet by 5* fitters. Punctual, polite, careful and very efficient. All of this resulted in a stress free experience and a beautiful well fitted carpet. Many thanks to everyone involved.
I managed to interact with all staff at Vallance Discount Carpets and all were professional and a great laugh to work with. Their years of experience shows. The carpet fitters Leon and Brian were also a great laugh and did an excellent job.
Bit of a late review: We purchased a carpet April 2019 and had it fitted. The carpet itself lovely and the staff in the store were very friendly when initially purchasing the carpet. However, the carpet fitter who came to fit the carpet was extremely rude, did an average job missed bits, went round the wardrobe instead of asking us to move it and generally didn't seem although he wanted to be there. A complaint was made in-store and the appreciated the feedback...that was all. Around September/October 2019, the carpet on the stairs started to lift off a few steps it is still this way and when I called to ask what could be done about it, I was told that it was not their problem. They could send out the original fitter to assess wether or not he felt it was his fault and we would get it fixed for free obviously the fitter wouldn't admit he made a mistake and we didn't want that fitter back after the bad experience or they/we could source someone else to fix it for us and we would need to pay for it. Pretty poor 'warranty' as it was only fitted for about 6 months when the issue occurred. Overall, the carpet is great, the staff in the store are friendly and welcoming but maybe not so much as accommodating and customer focused, the fitter they used for us was awful and they're aftercare seems non-existent after the phone call I made in December to complain about the carpet lifting up, to this day, I've not received a follow-up call to ask how the situation was with the carpet. Also, they seemed to have forgotten about the complaint as they did not recall us making a complaint. A real shame we couldn't have gotten this fixed for free after spending approx £1,400 for their service. They're carpet selection is lovely but I wouldn't recommend them to family or friends. Probably going to need to find another fitter to get this problem resolved.
Great service, perfect fit and price! Would highly recommend
Had a previous experience where workmanship was shabby, and was charged for more laminate than what was used. Complained to manager who got men to fix work but never followed up to advise on refund for unused laminate which they kept and never called out of courtesy to check I was happy with work. I’ve tried to use local businesses for years but I haven’t/wouldn’t use them again after this.
All the staff here were a pleasure to interact with. They were helpful, gave honest advice and were very patient with us, as we were unsure what would work best in our flat. There’s a great selection in store and we had no problems with the fitters who arrived on time and did a great job.
Very helpful in directing me to the right laminate, at the right price, and fitted by 2 excellent joiners
A true family-run business where the service is second to none. From choosing a carpet, through to using first class fitters, would highly recommend this company. Good value, reliable, excellent range of carpets. Very helpful in-store staff. Fitters who couldn't have done a better job, and took an obvious pride in their work.
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