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Reviews, get directions and contact details for Uncle Sams

"We are a one of small group of independent Hamburger restaurants. Uncle Sams first opened in Brighton 1971 when we were the only place to get a real hamburger in the south. Today we have 12 sites and still make the best burgers and veggie and chicken meals you can buy. We start cooking only when you give us your order. Nothing is made and kept in a hot box – everything is freshly cooked. We put a grilled lean Beef Pattie topped with lettuce and red onions and your choice of sauces and toppings in a toasted bun to make the best you can buy.We serve French fries, triple thick real dairy milk-shakes, fizzy drinks, onion rings and mozzarella fingers all freshly made to your order.Come round for a feast today"
Address: 28 Framfield Way , Eastbourne BN21 2RB, ESX, GB
Phone: 01323 723700
State: ESX
City: Eastbourne
Zip Code: BN21 2RB


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Reviews
FIRST AND LAST TIME I'M EATING HERE! If I could give a zero I would. Ordered food on just Eat, as I usually do, when the Food arrived, It was terrible! I had missing items and all the burgers were stone cold, and when I say cold I mean as if they had been waiting for hours before being delivered. and It only takes 11 mins to arrive as I was watching on the just eat app The chips was as cold as the burger and even found Some UNCOOKED, white and raw! #See photos. Nothing was edible. I phones the restaurant and they just blamed the driver and then said that I couldn't have uncooked chips but then said that he wasn't saying I was lying and that maybe one jumped out the fryer! I was shocked. He offered to replace my food if I went and picked it up but I am unable to drive so it wasn't good for me. I just want my money back as i can't eat it and just won't be eating there again. Not just because of the food but because of the service handling the situation.
The best way to cook a burger is by flame and having to drive 5 miles to get our favourite burger makes it a treat. More expensive than Mc D or B.King but also cheaper than a restaurant. Cooked to order so always freshFood: 5/5
Well where do we start, after being notified our order was ready for collection my partner proceeded to wait nearly half an hour, after this, before the food was ready. Upon returning home the food was stone cold, I must add we live less than a minutes drive away, the food was cold when recieved. You would expect after waiting 45minutes for two burgers, chicken nuggets and chips it would all be hot and made to order, apparantly not. And then we get to discover that said chicken nuggetts are no where to be seen, upon returning they did kindly remake the whole order which shocking only took ten minutes the second time! Without letting this experience put a bad taste in our mouthes we were eager for our food, but my god what a let down! Burgers half the size they used to be and the bread was so stale it may not have been fit for human consumption. Only saving graces were the chips being good and hot the second time round and the chicken nuggets were good when we actually got them. This is probally no fault of the two young boys working there, some adult supervisor or management would probally go a long way though. To summerise, avoid completely!
Nice burgers, good prices. All star is my favourite. Best to go and eat on the spot. If you order via food apps, it won't be the same.Food: 5/5
Terrible. Loved uncle sams for the last 20 years but the worst 2 times have been at Eastbourne. The bun was stale and not the normal bun. Half the contents were missing ,, discusting
Uncle Sam's is amazing . I have to go in an order as I'm so fussy but they always get my order perfect and how I want it. Perfectly cooked chicken burger with all my extras and my hybrid drink. Thank you
Nice staff. Fresh salad in burger but the buns are v cheap and dry. The bean burger was the lowest quality and the place could do with a spruce. The chips were fresh and nice.
I like their burgers BUT... The last time I ordered from them my food turned up lukewarm, if not cool. Now I ordered on a 30-50 minute to delivery and 1hr and 50 mins later it is still being prepared. According to my live update it was being prepared a minute after I placed the order. Thus I can not get a refund and order somewhere faster! Very disappointed.
Lovely lovely lovely best burgers around !! Gorgeous staff with awesome smile Vegetarian options: Gorgeous
If it was just the fact the burgers were cold I probably would have given 3 stars as a bog standard takeaway. But food way overpriced for the low quality, double cheeseburger only had a single patty. All patties in our burgers cold and dry and even if we're hot very dry. The patties so thin I don't think it's possible to deliver a hot burger. Large portion of onion rings consists of 5 cheap generic frozen onion rings. Pepsi was horrible so obviously not pepsi. £1.52 service charge on top of delivery made 3 meal deals and 5 onion rings just over £34 . It's a shame as I like to support local takeaways.
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