Ulster Independent Clinic

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"The Ulster Independent Clinic has almost 40 years’ experience in private healthcare, with over 200 consultants with practising privileges across a wide range of specialities. As a non-profit distributing charitable company, any surplus funds are re-invested in the development of facilities and equipment to ensure the highest level of clinical care and medical excellence.The Clinic employs approximately 350 staff and offers appointments to patients six days a week. Facilities include a purpose-built surgical complex with six theatres and over 60 private en-suite rooms. In 2018, the Clinic opened a new outpatient facility which included the upgrade of x-ray department facilities and the addition of a new physiotherapy and endoscopy suite."

Address: 245 Stranmillis Rd, Belfast BT9 5JH, UK

Phone: 028 9066 1212

Website

State: Belfast

City: Belfast

Zip Code: BT9 5JH

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Reviews

Parking is not easy. There’s really not that many spaces.  Once in it’s some set up!  Cubicles for outpatient reception.  All well organised. You get called in on time to see your consultant and their bedside manner is so friendly and relaxing.  They send the bill afterwards.  Mine was a simple issue and I’m glad I went than wait 2+ years with the NHS!  Peace of mind is worth it.

I have found Staff in booking very overly assertive and quick to speak over the top of me. One Advisor was adamant I needed a new claim care reference when I had already got approval from my Insurer that the same code was being used as it was the same symptoms being investigated. "You need to do this that and the other and call us back when you have done so...." tone quite aggressive, so much so I decided to cancel my appointment and go elsewhere. Booking staff are not plesant to speak to and don't give the patient time to adequately speak their needs, often needing need a little extra time often due to illness or disability. I was seen here in the past 2 years under 2 specialities and after several paid invoices by my Insurer, the Clinic suddenly bills me for bloods. They did not reply to the email I sent with their references, two weeks later they sent a letter naming a third party debt collecting agency could step in.  I was then told by phone that my Insurer failed to pay their invoice thus I was getting the bill! This isn't correct procedure to bill a patient and my Insurer confirmed to me that they replied to the UIC stating their bill was not consistent with their mutually agreed costs. My Insurers since paid the bill yet I won't use this Clinic again because of billing issues and staff attitudes. King's Bridge booking booking team are excellent and informative.

I'm a health care professional of 23 years and had surgery and a stay here. When I arrived I was waiting less than 2 mins. Taken upstairs to my room by very friendly staff. Nursing staff were excellent, caring a credit to their profession. I was in my room no more than 10mins, a doctor came and did my ecg and had bloods done. My tea quickly followed and again any thing I needed just ring the bell. The Nurse in charge of the ward called each time they came on duty to introduced them selves which I thought was excellent. The nurses assigned to me were brillant, nothing was a problem, very diligent with paper work and medication adminstration. Each staff member knocked on the door before coming in and anyone new introduced them selves including the nursing staff, domestic staff, the doctors, anaesthetist and consultants. Had alot of pain and discomfort but was kept up to date with pain relief day and night. The building was clean, modern, welcoming and well balanced for a Clinical facility. I felt very happy leaving here and would be delighted to return. I'd give 6 stars if available

Had app with Dr Toner back in april for my daughter for tonsils, we knew they needed taken out he looked at them briefly and told us yes they would be best coming out, very rushed appointment. Told us he would put referral through to be taken out on NHS and that operation could be year to year and half , rang several weeks later and Mr Toner had not done this, told they would email through to get this done, rang again months later and the receptionist said the exact same thing, nothing had been sent. Shocking spent 140 quid to be told in 5minute app, yeh her tonsils need out which we already knew. Avoid this clinic!

My partner was up to see his consultant on the Tuesday and our daughter was up the following evening to see Mr Myles Black and I must say we couldn't have wished for more. From booking right through to treatment it was very efficient. Mr Black was a star, top man! The hospital was spotless and very modern and the toilets kept in order. Great to know we have this wee gem so handy.

I had surgery on Wed and stayed 1 night everyone was amazing made me feel so calm before the opp and aftercare was excellent

Brilliant kind caring attentive staff, beautiful food & an extremely clean, modern hospital. Made my stay as comfortable as possible. Thank you.

I’ve seen Mr Black twice now he is a genuine gentleman absolute professional and always so kind and considerate very easy to get on with could not recommend enough. :

Great private clinic. The staff were very friendly and helpful.

I visited the gynecologist Dr Oonagh Cleland in Ulster Independent Clinic. It was agreed in advance that I would be informed of the results of the analyzes after a specific period of time.  But, even after all the time limits had passed, no one from this clinic even tried to contact me.  But they regularly sent me invoices for payment, they did not forget this.  I had to call and remind myself several times.  The attitude is like they are doing something for you for free.  I do not recommend this clinic and employee to anyone.

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Malone Road (Cranmore Park) 90 meters

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Malone Road (Cranmore Park) 140 meters

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Malone Road (Notting Hill) 280 meters

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Malone Road (Osbourne) 290 meters

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Malone Road (Bladon Drive) 290 meters

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Ulster Independent Clinic

Reviews, get directions and contact details for Ulster Independent Clinic

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