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Reviews, get directions and contact details for Tudor Grange Leisure Centre

Tudor Grange Leisure Centre

About

Podiem is an ultra modern sports themed, Cafe/Bar - incorporating an organic theme close to the world of sports, offering wholesome and healthy food options, a fully licensed bar and a vast selection of hot and cold drinks.

Story

Due to open early August the new venue, which will be named “Podiem” is incorporating an organic theme close to the world of sports, offering wholesome and healthy food options, a fully licensed bar and a vast selection of hot and cold drinks. Podiem will be a venue where everyone is welcome, families, friends, large or small groups, or even for that quiet Coffee.

Address: Blossomfield Road, Solihull, Birmingham B91 1NB, UK
Phone: 0121 705 6371
State: West Midlands
City: Birmingham
Zip Code: B91 1NB

opening times

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
My daughter has been attending the tennis class with Bel every week and we're really happy with his coaching. She's progressing really quickly and his manner with the children is absolutely brilliant. We've tried others in the area but none as good as this.
For the amount charged it's a reasonable leisure centre. But regularly used areas and equipment are looking tired, often dirty and in need of renovations. Not helped by large groups of parents just walking around the changing rooms and pool in their outdoor shoes. Overshoes were removed on environmental grounds but the accessible flooring means that anyone can get poolside without getting their feet wet. Gym gets very busy in afternoon and early evenings. Upstairs changing rooms need more regular cleaning. Sports hall lacks ventilation.
I had a very disappointing experience with customer service. My daughter’s swimming subscription expired due to a lack of proper staff support and when I reached out for assistance, the receptionist advised me to contact the manager. I got a reply in email from Oliver Moorey, who seemed completely uninterested in resolving the issue and tried to brush off the problem without offering any meaningful help and didn’t respond to any further email.nnIt’s unacceptable to pay such prices ,only to receive poor service and no consideration for customer concerns. This experience has been incredibly frustrating and I will be escalating the matter further.
I attended this centre on the evening of Saturday 22nd March with my daughter after I had booked a badminton court online.nOn arrival we waited at the reception desk for nearly 15 minutes and no staff member came over to help or let us know where we needed to go, so we decided to find the courts and see if there was any staff in there, we found the courts again no staff around, seen people were playing on every court and there were no bats or shuttlecocks free.nI went back to the desk to try find a member of staff and again waited over 10 mins while I could see staff in the back office ignoring myself and another lady and her children at the desk.nWhen one of the staff finally came out to help, he informed me that you are meant to bring your own bats and shuttlecocks, nowhere at the time of booking does it tell you, that you need to do that. They had no spare rackets and our court had been taken by other people.nAll in all we had a completed wasted visit, no apology, no attempt to help us or try sort something out, just a staff member who couldn’t be bothered to help and told us to send an enquiry online to get a refund.nSent enquiry 5 days ago, no response, no refund, no nothing.nPoor customer service, no staff for a very busy Saturday when there was swimming lessons, kids parties and people everywhere ? Absolutely ridiculous, would not visit again and wouldn’t recommend to anyone.
Absolutely dirty. Used this gym 15 years ago and it so unclean. So I left. Used Today thinking it would be better. Used swimming pool and smelt urine whilist swimming. Skin itches constantly. Really bad 0 hygiene here.
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