TSB Bank

Reviews, get directions and contact details for TSB Bank

Address: 11 Clerk St, Edinburgh EH8 9JH, UK

Phone: 0131 517 9983

Website

State: Edinburgh

City: Edinburgh

Zip Code: EH8 9JH

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

Very unpleasant service, misleading information and a waste of time for customers.

I wanted to open a bank account because I am going on holiday and I wanted a secure accounts to distribute money. Even though I am a existing customer, when booking an appointment I was requested to bring in the usual documents: ID and approved proof of address. I used my break to come and do that (because obviously banks close after 5pm): I ate at the desk and came to the branch to be refused the procedure because I did not bring in my bank card. Instead, the officer insisted I go online and apply what I hate because there is always tones of tiny regulations to read and opening the bank account in person is so much easier way.

 8 years ago (21-02-2018)

Service is quite good. Staff are patient

 9 years ago (18-08-2017)

I banked here in the 1970s; the manager was a criminal maniac who ought to have been in jail. Perhaps he is. I haven't seem him for some time.

 10 years ago (04-03-2017)

Very efficient and friendly!

 10 years ago (04-02-2017)

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