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Travelodge Gatwick Central

  1. Horley
  2. Horley Bus Station

Reviews, get directions and contact details for Travelodge Gatwick Central

Address: Horley RH6 0BE, UK
State: West Sussex
City: Horley
Zip Code: RH6 0BE

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Reviews
Firstly from check in to leaving the staff were brilliant. I arrived in the evening by shuttle bus, and staff reacted quickly to the influx of passengers - Were really friendly and informative. At breakfast, Molly was a brilliant host, full of energy and friendly to every guest that she interacted with, even if it was 6am! The room, I was very happy with the room, modern and in good repair. Unfortunately thing that let this hotel down for me was the cleanliness of the bathroom. On the floor of the bathroom there was long hairs and a bobby pin, the bath tub also had several long hairs. The drain in the bath was also extremely slow to drain, beyond what anyone would consider normal. The latter perhaps influencing the former. Overall, would I stay here again, yes. I'd like to think the bathroom was an isolated incident as the rest of the room was clean. -The shuttle bus runs from both terminals 24hrs a day, usually at either a 20 minute or 40 minute schedule it's called Gatwick Hoppa. Staff at hotel have leaflets, and the bus for me ran punctually. An adult ticket return was £7.
Stay here regularly and it's always friendly and welcoming. Food service at breakfast could be better with options empty or missing and coffee machine rarely working properly. Rooms are comfortable and clean. It's good value normally given its location to Gatwick, bus stops at the hotel for the airport.Rooms: 4/5
I wouldn't normally review a chain hotel but this one really stood out. We arrived at Gatwick airport in the small hours of the morning, got to the hotel to be met with some of the loveliest people. Couldn't do enough to help despite the inhospitable hour. The room was perfectly clean, comfy beds and breakfast was just the ticket. The staff were incredible, providing information and advice about how and when to check out in order for us to get back to the station in time for our train home. Thank you all so much!
Amazing experience from check in to check out, the receptionist who checked me in was brilliant, gave me the best room on the 4th floor and didn't mind that I was 30 early before 3pm check in time. Explained the bar, food and breakfast opening times and was more than helpful..The room was spacious, clean and had all I needed for several cups of tea and coffee. If you don't fancy a meal there is a Co op nearby which is a 10 min walk. Had a great night's sleep and woke refreshed and the shower was just amazing, thank you Caterina for making up the room and thank you yo the receptionist who welcomed me with a huge smile.
Quick to book in and get your room key.The room we had was small but considering we was there for one night it was OK, also stopping in December and snowing outside the room was cold we did have an electric heater which eventually did warm the room up. Their is a man called Sam who works there really helpful and very pleasant we meeting all our needs.I stopped here in August the room was excellent also on this stay I had ordered some food at the restaurant we ended waiting an hour and a half and noticed others around us too. Tension was forming and Sam was quick to take action and was in and out of the kitchen area found out what the problem was and to get the right food to the right people.Many thanks to him in his service
Staff at desk great. Not much of a selection of food in restaurant. Had to ask for a hairdryer at reception. Bathroom very small. For location it is good, i would book again if needed to. A great shuttle bus service to & from Airport at a reasonable price.Rooms: 4/5
Super convenient for the airport with a great shuttle bus service. Great clean room with comfy bed, good value. It was very noisy, though! But I would stay again, staff were very polite and it is a great location for an airport stay. Rooms: Clean, comfy bed
Stayed here night before I was flying out to Florida following morning. Room was clean and very spacious. Got a bus hopper to and from the airport which was £4 single, £7 return. Staff at the hotel were very helpful and friendly. Shout out to Blake who made our room nice and clean before we checked in. Definitely would stay here again
Stayed here overnight, and it was a good experience. The room was clean, we had a lovely comfy bed, only got one pillow, but reception got me another. I screwed up the parking, but Casey on reception was very helpful and got it sorted for me. It's dog friendly, but you have to pay for the dog to stay. For a budget hotel I was very happy. There is also a bus for travellers to the airport, not sure if there is a charge as we didn't use it. You also have to pay for parking. I would stay here again. Rooms: Clean bathroom and comfy beds. Safety: Entrance to rooms is via a door that you need your room key to open making it secure.
Amazing customer service, friendly and willing to help when we had ant issues. The room had a comfy and clean double bed, bathroom was clean, there was heating and a small plug in heater if you was cold. The restraunt was nice and the pepperoni pizza was delicious and freshly made. Can't go wrong for a decent priced hotel, it's somewhere to stay for the night ready for your flight the next day.
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