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Reviews, get directions and contact details for Towcester Medical Centre

Towcester Medical Centre
Address: Link Way, Towcester NN12 6HH, UK
Phone: 01327 359953
State: Northamptonshire
City: Towcester
Zip Code: NN12 6HH

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 8:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 8:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
I am classed as a vulnerable patient. I attended the surgery today to be told I had been marked absent. When I finally saw the doctor she spoke very little English and was hard to interpret. To top it all off I had to wait 1 hour for my prescription because apparently one could not be printed? So overall was a 2 hour visit which should have took 20 mins. Not happy!
I attended the medical center today but the new appointment system is awful. I am currently battling a bladder infection. The usual system was to ring the Dr's and arrange a telephone consultation. I am a Kidney transplant patient so this happens quite often. I normally speak to a Doctor who then prescribed antibiotics. However today I had to go through an online procedure that was very confusing. Unfortunately I was rude to the lady on reception because of my symptoms. She was very helpful and talked me through the process. I feel extremely guilty for the way that I spoke to her. I apologise.
After they make a mistake on one of my prescription, which I had to pay for twice, they also didn’t send another prescription to the pharmacy so I couldn’t start my treatment on the date I supposed to. Just not a reliable and trustworthy service.n11/09/24 review Update: after 7 days of antibiotics treatment, they just sent me a text message saying that some more antibiotics was prescribed for me!! No explanation or clarification from any doctors or nurses!! This is just absurd!
An absolute nightmare trying to book an appointment to see a Doctor..the new booking an appointment online is appalling and doesn't work, so much more complicated and extremely time consuming...Having to fill in a form online then waiting up to 6 hours for someone from the surgery to call you back to make an appointment is not practical for a lot of people..not everyone has the luxury of sitting at home all day waiting for the phone to ring...my job doesn't allow me to have my mobile phone with me all day either...I'm STILL waiting for an appointment!!! It doesn't help people like us with depression/anxiety issues....
Absolutely nothing negative to say. I always have a positive experience when visiting and the staff are fantastic.
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