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Thrifty Car and Van Rental Wolverhampton

  1. Wolverhampton
  2. Walsall Car Rental
  3. Darlaston Car Rental

Reviews, get directions and contact details for Thrifty Car and Van Rental Wolverhampton

Address: Neachells Lane, Willenhall, Wolverhampton WV13 3SF, UK
Phone: 0333 332 1222
State: West Midlands
City: Wolverhampton
Zip Code: WV13 3SF

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 12:30 PM
Sunday: Closed

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Reviews
DO NOT USE!!! I used one of their hire cars in 2017 and this car was dropped off in perfect condition at Range Rover in Wolverhampton. It was left there for 4 days before being collected by Thrifty to take back to their Wolverhampton depot. I then received a phone call Mobths later saying that there was a scratch on the alloy wheel!!! This was definitely not there on leaving with Range Rover. I refused to pay the obscene amount they wanted to repair so did not pay. I had taken photos of the vehicle but due to changing my phone and the time it took for them to ask for the money , did not have the photos anymore. So….. June 2021 I have now been threatened with a CCJ if I don’t pay!! I am disgusted. I have just had to pay for something I did not do and was probably the person from Thrifty, that drove it from Range Rover to the Wolverhampton depot! I will never recommend this company ever again.
STAY AWAY AT ALL COSTS! Absolutely ridiculous and appalling customer service! Staff don't have a clue what they are doing and have no knowledge. Vehicles not clean. Specially during this pandemic they shouldn't be allowed to provide any services. Processes and procedures clearly need looking into. I would NEVER use this company. I even complained to customer services. They also didn't care and their procedures clearly do not work. Worst experience ever using a car rental service. 1st tried to give me a ford fiesta as a 7 seater. Gave me a dirty car. Had the cheek to write on the return report that I gave them a dirty car back. Tried to collect the car when I had no knowledge about collection. All the staff either need training or processes need changing. As a customer you will feel like this company does not care at all about you or their own vehicles, they only care about your money. No form of remorse. And I'm still awaiting a call back from the complaints department. Apparently they sent me an email but the only email sent was asking for my reference number.
Excellent service on both collection and returning the vehicle. The staff were friendly and ensured the process was quick and efficient. This was the first time I hired a vehicle; I would definitely use this company again if I required another hire vehicle.
0 stars felt like a criminal the way the car was scrutinised when we took it back three times we were asked to sign for damage that was not our fault. We certainly were not told to scrutinies the Car when it was dropped off which was also a day late. Will definitely not use thrifty again.
Great vehicles, great prices. Very friendly and helpful staff. They will assist your experience with them to make sure it's a smooth ride.
Great value, friendly helpful staff. Returned a watch I'd left in the van. Can be a bit awkward parking when busy.
Third class company, earns money from damages not from rental. You wont be able to satisfy them on return and they will take out something to make money .Whoever see this must avoid them rather than moaning later on.
Excellent service and friendly staff recommended thank you,hired a brand new Land Rover discovery hse
Great value car hire. Our car was written off do hiring a car was a godsend
Ok but VERY strict with with pre checks and after checks almost to the point frigtened to use car in case it gets a slight mark
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Thrifty Car and Van Rental Wolverhampton map

Directions to Thrifty Car and Van Rental Wolverhampton with public transportation

Watery Lane 110 meters
53
Lowry Close 500 meters
57

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