Thomas Cook Travel Ltd

Reviews, get directions and contact details for Thomas Cook Travel Ltd

"We're part of Hays Travel, the UK’s largest independent travel agent. We know what makes a perfect holiday, from short UK breaks and sunny package holidays to a range of amazing cruises and faraway escapes; we provide holidays worth getting excited for! With our Peace of Mind Guarantee you can enjoy flexible, secure holidays; making that holiday feeling just a little more stress free. With over 40 years’ experience in the industry, our expert travel agents are on hand to help with all your holiday needs. So why not book your next unforgettable holiday with us? Contact our branch today to see what amazing deals we have for you."

Address: 9, Foyleside Shopping Centre, Orchard St, Londonderry, L'derry BT48 6XY, UK

Phone: 028 7116 0394

Website

State: Derry

City: L'derry

Zip Code: BT48 6XY

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 1:00 – 6:00 PM

Update Info

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Reviews

If I could give no stars I would. Booked a flight only holiday 6 flights in total, cancelled 10days before we were due to go 20th Sept 2022. To date I'm still waiting on refund.  I have been told LIE AFTE LIE from staff any wonder calls aren't recorded.  NEVER again would I book through HAYES...please go elsewhere.

Very disappointed in the way I av been treated booked holiday in march 2022 2 weeks  before we were to go holiday cancelled been promised a full refund  as yet nothing told on Friday it wd be in  staff needs trained in customer care badly

I had an awful experience with Hays Travel once I had paid my balance, the Gold insurance which was recommended by the agent was completely inadequate and did not provide the cover which I specifically asked for. The staff did not show any empathy to our situation nor did they provide any options or solutions. I made a number of telephone calls to the branch and I was promised a call back from the manager but sadly I am still waiting. In summary I would definitely not recommend Hays Travel.

Supposed to be open until 5.30 but were closed at 3.00

Now taken over the Thomas  Cooke office Derry

Staff very bad mannered was in with my family to book a holiday no one took us on and one of the two girls disappeared in money exchange part to avoid serving us.........

Stole my 520 deposit due to pandemic

I found hays very helpful and informative

Experts in travel and foreign currency. Couldn't do enough for you.

Is my holiday safe

Comment on this business

Map, Satellite View
Street View

Directions to Thomas Cook Travel Ltd with public transportation

Carlisle Road 130 meters

Foyleside Coach Park 140 meters

705x

Foyle Street Stop F 150 meters

12a

Water Street 160 meters

244

933

Foyle Street Stop E 160 meters

13a

13b

13c

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Thomas Cook Travel Ltd

Reviews, get directions and contact details for Thomas Cook Travel Ltd

opening times

Directions to Thomas Cook Travel Ltd with public transportation

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