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Thirkell's Garages

  1. Sunderland
  2. Sunderland Car Repair

Reviews, get directions and contact details for Thirkell's Garages

"Here at Thirkell’s we are a family run business established in 1969 and have steadily grown over the years. We started from a workshop at Handel Street, Millfield, then moved our Car Sales Dept. to Hylton Road, next came our department at Stockton Road, which was our city centre MOT testing station."
Address: Stobart Street, Sheepfolds Industrial Estate, Sunderland SR5 1BW, UK
Phone: 0191 567 2208
State: Tyne and Wear
City: Sunderland
Zip Code: SR5 1BW

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

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Reviews
Pleasurable experience dealing with Tommy Thirkell, we purchased a mini clubman it had a few minor issues but where rectified straight away, Tommy is a fair honest man and we are delighted with our car definitely recommended. Cheers Jonny &Julie
An actual garage to trust helped me with my warranty and problem with my car. Very knowledgeable and informative.
Bought a car with Thirkell's Garages recently and the heater fan wasn't working so took it back to them and they fixed it no problem in one day. Couldn't recommend enough!
Conclusion to the situation at the bottom Took my car here after a knock to my wheel at 15mph. They sorted it, initially was very happy with the experience, however, I noticed my car would veer to the right with my steering wheel straight. I didnt think much of it however, after looking online a while later, it was advised to have it looked at. I Was happy with my initial experience so I decided to bring it back to thurkells even though it was out of my way, they did a wheel alignment and some other job and gave it back to me and said it was fine. Problem persisted, so I took it to another garage as I lost confidence in Thirkells. The 2nd garage showed me how my wheel was loose and after fixing the loose wheel, it was clear on a test drive that my bearing was gone too! Obviously as a customer youd feel a bit hard done by the initial garage, so I called up to ask for some money back or some explanation as to why Ive payed the amount I did without the problem being resolved car veering to the right when steering wheel is straight. I tried to get to the bottom of the issue in an impersonal objective manner, however, the person I spoke to on the phone took it very personally and started to become quite unprofessional when I suggested that their garage didnt do the job properly which is just objective when the symptom persists after 2 visits and I take it to another garage to find a wobbly wheel, especially after barely driving the car between visits. He also tried to tell me that the bearing couldnt be damaged from hitting the wheel, which a quick google would tell you is just plain wrong, which suggested to me he was saying anything he could to get me off the phone. Everyone else at the garage has been awesome and im sure its a good garage with other members of staff who are good at what they do, however, my experience was less than ideal. edit: Garage had called me to apologise for the events described previously and worked with me to resolve the situation in a professional manner, which was very appreciated. As such I have changed my rating from 1 to 3.
Amazing service seen a car owner said take your time have a look at it no pressure into buying it generally salesman rite there got it next day thank you keep the good work up
Used Thirkells a number of times now with different vehicles. Always found to be very helpful and accommodating. Prices are very reasonable to. Now my go to garage for any work needing to be done. A good, honest family run outfit who I would not hesitate to recommend to anyone
Personally won't go anywhere else now. Bought my car from here and received nothing but 5 star service. All the staff are great. Very polite and very helpful.
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Thirkell's Garages map

Directions to Thirkell's Garages with public transportation

North Bridge Street 270 meters
901
St Peters 280 meters
Tyne and Wear Metro
St Peters (Tyne and Wear Metro Station) 280 meters
Green line
Wheatsheaf 280 meters
701
900
901
939
S458
Wheatsheaf 300 meters
16
4
S458

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