The Village Garage

Reviews, get directions and contact details for The Village Garage

Address: Unit 7 Charlwoods Road, East Grinstead RH19 2HG, UK

Phone: 01342 318080

Website

State: West Sussex

City: East Grinstead

Zip Code: RH19 2HG

opening times

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed

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Reviews

Heard really good things about this place so i booked my car in for some bodywork repair to my front wing and bumper. They told me the work would take 3 days. 15 days later I'm chasing them and the work was finally ready. Unfortunately  the work was contaminated with silicone and there were 'fisheyes' everywhere in the clear coat. They agreed there were issues and agreed to re do the work.
Again ... unfortunately they couldn't remove all the faults so agreed to respray the clear coat again. 
Upon collection I noticed that there containments in 2 areas of the new clear coat. They again agreed that there was an issue and agreed to remove the contaminants. 
So, eventually I ended up with a quality repair but I had to take the car back to them too many times to achieve this.
My headlight washers also stopped working when they removed my front bumper to respray it and they had the cheek to say that they wanted me to pay the diagnostic time to fix it. Needless to say the headlight washers stopped working due to the work that they had carried out.
The fact that I have a dash-cam in the car and one of their employees can be easily heard saying (while looking at an issue to the paintwork on the bumper) 'do you think we will get away with this'  to his colleague who replies 'no, he''ll probably spot that' clearly shows the shortcuts employed here. The names they also call me for wanting a good job done aren't pleasant and I won't repeat them on here.
Its a shame as the end result to the repair is actually quite good, its just a shame they have terrible quality control and obvious shortcuts employed in the hope that customers won't notice.

      
      
      
 8 years ago (27-03-2018)

Still haven't had a quote on my car that has been inspected for a restoration. Probably thought I couldn't afford the cost of the job and so dismissed me. Shame though as I've only heard good things about this place, but the service I've received was bizzare and unprofessional. Will be talking my business elsewhere. Good for a drive by though, they have some lovely cars.

 8 years ago (26-03-2018)

Tony is very friendly and explained things to me clearly. He did a great job and fixed all that was necessary within a short space of time.

 10 years ago (12-12-2016)

Honest and friendly

 9 years ago (10-08-2017)

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Reviews, get directions and contact details for The Village Garage

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