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The Tadley Medical Partnership

  1. Tadley
  2. Tadley Doctor

Reviews, get directions and contact details for The Tadley Medical Partnership

Address: Franklin Ave, Tadley RG26 4ER, UK
Phone: 0118 981 4166
State: Hampshire
City: Tadley
Zip Code: RG26 4ER

opening times

Monday: 9:30 AM – 3:30 PM
Tuesday: 9:30 AM – 3:30 PM
Wednesday: 9:30 AM – 3:30 PM
Thursday: 9:30 AM – 3:30 PM
Friday: 9:30 AM – 3:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
If you can get online at exactly 8am to fill in an appointment request, the care you receive from the practice is brilliant. Typically the online submission will have reached capacity by 8.30am, so you do need to be prepared and have all symptom descriptions ready. The doctors have provided an excellent level of care to me for the past 8 years - Dr Newman, Dr Moor and Dr Lambert are especially great. Despite the difficult new online system which must be making a lot of patients frustrated, the doctors continue to work hard and provide exceptional care.
URGENT I am pretty disappointed with the surgery at the moment. 1 put in my repeat prescription at least 10 days ago. 2 Aware of the 7 days waiting for your prescription which is quite mind boggling I requested my statins, as I had run out completely. 3 I was told that what I had handed in was a "request" for a prescription.... what?? I am ashamed to say that I got rather cross.... and I had to request an emergency prescription from the surgery. 4 I handed in my "request" for a prescription, saying that I still needed the other medications on it. 5 I got the emergency prescription after 6pm. 6 A few days ago, I received a call from an African lady, asking about the gabapenten sp? and I told her that I still needed it. When asked when it all would be ready, she replied that it would be ready late afternoon. Today Saturday 11 May I go to collect my prescription, and there is no record of this at all! I have about 3 days of my anti depessant left... and I don't know what to do anymore!! Something really needs to be done, and quickly! For everyone's sake.
The new formula of getting appointments is now beginning to work well with more telephone appointments make more patients getting good advice. With the telephone consultation it’s in good time and doesn’t feel rushed.
This practice has gone bad to worse. Its almost impossible to get an appointment. Now they don't take calls to get an appointment. The online booking is only available for a limited time in the morning. Something is fundamentally wrong with this practice. This is a ploy to push everyone to go private. Please sort this out.
Is unbelievable you can't get to the GP doctors all is only urgent and no face to face if you get in face to face and lucky they referred you to the specialist is not been send it. All best
Absolutely awful. Getting an appointment is a trial by itself. I can't believe the NHS has come to this. Awful
This is the worst practice ever. It is IMPOSSIBLE to get hold of anyone. For my child I cannot do it online so I am beholden to their horrendous phone service. It takes me regularly up to a week to speak to someone as I have to keep trying, the phone recording says "We are too busy, try again" and cuts you off. I do not have 3 hours every day to attempt to get hold of someone. It is disgraceful that they are not able to offer an even part way decent service these days.
Great, if you can get get a Dr. Hopefully the new phone system will help as many find themselves on hold for 30+ minutes only to have the call ended with no response. Receptionists act like rude gatekeepers, and can be very presumtuous with chronic illness patients. Pharmacy has no order to handing out prescriptions but if they have the items in stock of which they keep a good stock of most items its great to not have to travel to get your prescription.The GPs are generally good and the practise partners are solid GPs and great to deal with. They take the time to listen and find alternative ways of treatment if the "normal" route causes issues. Alot of people complain and say the surgery has gone downhill but I think they just don't realise how stretched the NHS is.
I always have a good experience of the reception area and of the doctors and nurses here. Over the last few months Ive had a number of reasons to contact them and they have been helpful and patient with me, listening to my issues and offering advice and guidance as well as medication when needed. The introduction of the online appointment request has been a godsend for me. Being able to articulate what is happening, attach pictures when necessary and take my time over doing so thereby being as sure as I can be that Ive said all I need to is great. I dont mind waiting a day or 2 to get a response because I know it will be a considered one because they have had time to review my concerns. These are particularly difficult times and people need to adjust and adapt to things like these online referrals.
Absolute shambles! Hang on the phone for up to an hour and get cut off several times. If you get through, normal to be told that the call back list is suspended and try next day. Try for an online appointment and they are never available. Website directs you to an online consultation form and you are told the service is suspended until???? When you eventually complete the form, you get a text saying the online form is admin queries only despite the form asking specific medical questions, and you are back to the phone. They need to develop a working system and get the online systems fit for purpose. Feel sorry for the receptionists who try really hard and are as helpful as they can be.
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