The Spa At The Park Royal

Reviews, get directions and contact details for The Spa At The Park Royal

"We have have been working behind the scenes for the past few months in order to make sure our Spa and Spa treatments are as safe and hygienic as possible. We will continue to keep you updated when any changes are made.We are also now proud partners of ELEMIS, one of the UK's most luxurious skin and body care brands! Try their products for yourself in our range of spa days, breaks and treatments!"

Address: The Park Royal Hotel, Stretton Rd, Appleton, Warrington WA4 4NS, UK

Phone: 01925 730073

Website

State: Cheshire

City: Warrington

Zip Code: WA4 4NS

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 8:30 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

Went for a spa day for my sisters birthday. The neck, shoulder and scalp massage was very bad - the masseuse applied no pressure and honestly! just stroked my neck and forehead for 20 mins. Went to use the jacuzzi and there was what felt like gravel in at as the “filter had broken” thanks for telling us…. I liked the sauna and the pool is a decent length but had swimming lessons in it. Not the most relaxing of spa days… The ‘light lunch’ included was either 1. Jacket potato, cheese and beans or 2. Caesar salad. Surely there are better options than this for a similar cost?! I would have requested a refund if it weren’t a gift.

Jacuzzi was out of order & out of a party of 3 booked months ago,staff told us one of us was cancelled for the treatments due to staff shortages & notification was made last night. DEFINITELY no notification .We had proof of party of 3 emails.Times were changed to the point of confussion..Doubt we are returning..The actual treatments were satisfactory.lunch time we had to remind staff we were there and hungry..

Mike Manager and Roger Waiter  in terms of staff, were extremely  friendly and helpful, this is where it ended unfortunately.  We stayed for 2 nights. Both nights the room was so hot! Bearing in mind it was 4 degrees outside, we had both windows open, and the the air con on. Still far too hot to sleep. The pillows were like sleeping on car tyres. We asked at reception  3 times to have them changed, to no avail.  We came for a spa weekend. The treatments were good, however, Spa Hotel is a bit of a stretch. Its more like a 1980's hotel that they have tried to update. Iys more of a hotel with a leisure club and pool. If you want a Spa, look into Nirvana Spa for absolute luxury.  The hotel was clean clean however, and can see that parts have recently been refurbed. Potentially this review is harsh,  but a Spa hotel you want to relax and sleep well, we didn't  The do have Tesla charging facilities. Food was good.

I've been staying here 3 weeks now and am delighted with it. Very friendly staff and rooms are great and spacious. Pool and spa facilities are right up there with the best and always immaculately clean. Restaurant menu is fine and food can also be ordered in the bar. Overall very pleased

Nice massage just back 25 minutes pool as always lovely relaxation room needs to ban mobile phone should be able to turn phone off for 30 couple in on phone talking about game on phones just ban them in there.lunch terrible raw vegetables in box big as a saucer shame as staff lovely not thier fault. Simple lunch can be done cheap soup tomato piece bread, sandwich slice cake or biscuits cup tea or coffee keep saying don't need alcohol as some one is driving can not partake.whicker seating not nice to sit on thought it was me my arthritis and getting on in age but saw young girls moving to soft seats from whicker loungers  when soft seating available they did have nice cream leather ones but taken away replaced with hard wicker ones to sit in swimsuit not nice.after going for last 4 years will have to look elsewhere for spa day.

Came for a presentation night, bar was over priced. Food and service was worst I've seen. Got better food when I was in hospital.

Clean and tidy hotel with great spa facilities and beautiful rooms and a fantastic welcome from receptionist Tracy

First time staying here. Looks nice from the outside and was nice on the inside. Helpful staff both on the desk and the bar. THEN it all changed. Got to the room which was the furthest one away to find someone was inside. Apologised and made our way back to reception. Luckily someone in the queue let us in and we got changed to a room just around the corner. THEN at 4.00am fire alarm went of for sometime, quickly dressed to find that it was a false alarm. Safety first No apologies from anyone. Other hotels I've stayed normally do post a letter under the door to at least apologise to the guests but I suppose being short staffed these days it cant be done. With out all that I think I would have given it 4

Use the gym often. Staff are there to help with working out a programme

If I'm to be honest, I wouldn't go here again. The hot stones massage £79 for 50 minutes was just ok yes it partly relaxed me, but comparing to the massages I've had worldwide, this was one of the worst. The lady warned me before we started that she would have to keep breaking contact to get the hot stones not a problem but made me keep looking for it rather then relaxing then when ever she kept reaching for oils etc and keeping one hand on me to keep contact, the hand on was pushing back and forth on me while she kept this contact thing going not wanting to let go but not realising she was pushing and pulling me. Not that relaxing at all. It felt very routine as if she really didn't want to be there, the hand motions were very robotic and felt like she just wanted to get it done.  Then when I finished I got a glass of water and went to the relaxation room for literally 5 minutes to drink it. By the time I had come out she had gone and put a closed sign on the door with it left unlocked so I could just let myself out!! She was the only person there the whole time, she did the reception and the massage.  Really not a nice experience which I had been looking forward to having all year to use a voucher that had been delayed due to Covid. Never again!!!

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The Spa At The Park Royal

Reviews, get directions and contact details for The Spa At The Park Royal

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