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Reviews, get directions and contact details for The Range, Gateshead

The Range, Gateshead

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Your Home, Leisure & Garden superstore.

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Address: Gibside Way, Gateshead NE11 9BT, UK
Phone: 0191 460 5554
ku.oc.egnareht@olleh
State: Tyne and Wear
City: Gateshead
Zip Code: NE11 9BT

opening times

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:30 AM – 4:30 PM


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Reviews
Went in for a big -ish plant pot, that I did find and came out with some extras as a thimble that I be been looking for for a while. Still a lot of Christmas items available, and the craft section is worth checking if you need anything. Different season, different items. Getting ready for Easter and the outdoors. Great to see a cafe and toilet facilities as well!
I came through the week to The Range at Metrocentre and it's by far the best time to come. No long waits at the check outs and no manoeuvring around other people in the shop. I got everything I needed without the stress of shopping and even had friendly banter with the staff.
This store is large and has a huge variety of useful items, however returning things isn't easy. Also, be aware of price labels on shelves, etc, that say 'sale price' or b.o.g.o.f , but when you get to the checkout, the price jumps up. Returning anything bought online is extremely difficult and not possible at a physical store as the customer service phone number does not work. Everything is done via a very ineffective email system. This is a well-known fact, going by the many online reviews both on trust pilot and a Facebook page set up, and frequented by hundreds of very disgruntled customers.
Love shopping here, the staff are friendly and helpful. Bargains are there if you look, BUT the cafe is extremely expensive and some of their staff can be a bit rude. But the Range staff brilliant. Would highly recommend a visit.
This place is bananas. It's massive to.yhe point of hilarity. So enjoyable just wandering around. Hen picking up something frozen from Iceland at the tills. Bonkers but great fun
Most of the items on the shelves had no prices or stacked in the wrong place with the incorrect prices shown. Staff don't seem to care where they place the items and don't seem to change the prices on the shelves to match the items on it.
Great place to shop for loads of household items, lights, mirrors, bedding sets, furniture, gardening, decorating, and ornaments. Pleasant shop and friendly staff. Especially enjoy eating in the cafe, nice food, and Costa coffee served by Dawn and her helpers. Prices are competitive.
Bought a trampoline and waited over 10 days till it was delivered. When I set it up with much effort and long time the safety net poles were faulty as there was no holes to connect it to the trampoline. I called customer service and waited for over 1 hour no answer, tried local branch in metro centre no answer there too. I went to the store in Metro centre I was told I dont know how toset it up I have to either take pictures or bring it in. so I brought the faulty parts in to show them the fault then I was told no you need to bring the whole tampoline back. I explained that I have spent long time setting it up and it will take me so much longer to dismantle but they wouldnt have it and the staff was very snappy the whole time. it became an embarrasing drama in the store mean while my calls to see the manager were un-answered. extremly rude and unhelpful one of the worst experiences I have had with any retailer.
Very well stocked and seem to sell a lot of different comodities. Have Wilko brands also
What a great store and friendly helpful staff will definitely shop here again
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