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The Range, Cheltenham

  1. Cheltenham
  2. Cheltenham Department Store
  3. Cheltenham Home Goods Store

Reviews, get directions and contact details for The Range, Cheltenham

The Range, Cheltenham
Address: Tewkesbury Road, Cheltenham GL51 9AA, UK
Phone: 01242 220932
State: Gloucestershire
City: Cheltenham
Zip Code: GL51 9AA

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

related searches: Argos Cheltenham, The Range store Finder, Is The Range OPEN today, The Range Manchester, Opening hours for The Range, What time does The Range close, Homeware Stores Cheltenham, Tesco Cheltenham
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Reviews
Great store, very big and has a bit of everything. This year had a great selection of Christmas lights and decorations. But throughout the year they have most things you could ever need to decorate you home.
Worst customer experience I have ever encountered.nI took my two children for a pre Christmas decoration buying fun time, three isles selling decorations inaccessible, blocked with pallets. bought them a bottled drink - child drinks half - full of mould, child devastated. Store offer money back, but refuse to even give a bag of chocolate coins to raise child Christmas spirits.nDire.
Always lots of fun things to look at in the range and a good selection, but their customer flow is quite bad. Seems to take ages to get through the doors by the time you’ve grabbed a basket, got through the barriers, got past the tills and then swerved round an elderly person. I think they could do more to improve the flow of traffic
Had a shocking experience of click and collect, it doesn’t even tell you that they don’t have stock/ cancel your c+c order for you with a refund automatically so you’re just left hanging wondering where your order is. Website says there’s lots of stock, the number goes down in real time as you buy yet apparently they don’t have any stock. Had a customer rep online even lie to me saying they’d confirmed with the store that they had stock and then another rep telling me actually it’s out of stock so extremely misleading. Had multiple staff members tell me to try again. Said out of stock for home delivery so had no other choice. Actually the most shocking system ever and never ever had it with any other company. Not sure if this is an issue at other stores but this was the store I was supposed to collect from.
Unhelpful staff, I simply wanted an XL roasting bag, which for some reason, were in the warehouse, why they were not on the shop floor 2 days before Christmas I don't know. So I had to do a click and collect to get one, which still hasn't been processed for 5hrs later because of backlog. Poor backward service !
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