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Reviews, get directions and contact details for The Rainforest Cafe

The Rainforest Cafe
"Jungle Cave - Family & Kids Restaurant, formerly known as The Rainforest Café, is a Jungle theme, with aquariums, and animatronic creatures, with a global menu of kid-friendly food."
Address: 20 Shaftesbury Avenue , London W1D 7EU, XGL, GB
Phone: 020 7434 3111
State: XGL
City: London
Zip Code: W1D 7EU

opening times

Monday: 12:00-22:00
Tuesday: 12:00-22:00
Wednesday: 12:00-22:00
Thursday: 12:00-22:00
Friday: 12:00-22:00
Saturday: 11:30-22:00
Sunday: 11:30-22:00


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Reviews
Went here for a leaving do with some friends, had a two year old with us. She sat for a bit but the noises scared her. The atmosphere was good, the service was good but the food was a bit pricey for what it was. Saying that, I would go again. I had the ribs which were very tasty but I would have liked more sauce on it. My friend had the steak and she said it was really good.
I had been looking forward to taking my daughter here. Andy bar staff was great with my daughter and niece. However, the experience of the jungle cave was underwhelming. Food was average. Adrian, our server, was helpful and polite.Food: 3/5
The first time we came by the place was fully packed and my daughter had set her heart on eating here. So we tried on a slow evening during the week. Hadn't my daughter loved the whole set up with animals and sounds I would have regretted coming here at all. I thought it was amazing how there were about 7 staff walking about, 4 tables taken in front and 1 birthday party in the back and it still took about 15 minutes of waiting untill someone could seat us. 3 staff members had to ask abother staff member if and where we could sit. The girl who was waiting on us Sivasankari was very nice althought I might have startled her after paying the bill by commenting on the bad quality and preperation of the food. The burger was dry it felt like it was pre grilled and then grilled again for fast service. The grilled chicken was more likely cooked first and then grilled the skin was white on most of the parts instead of nice and crisp and the meat mostly dry. The mash and fries were ok. But the broccoli and corn were cooked too soft. The corn had a weird taste and was very dark orange with brown parts, the broccoli had rotten parts. Fortunately the corn and chicken strips my daughter had were fresh and the fruitsalad was filled with my daughters favorite fresh fruits. I liked how the kids get crayons and a coloring placemat right at the start. The kids surprise for £3,- extra is only worth it if your Child is very neat otherwise it's likely to have loose playingcards and stickers everywhere in your house. I must say the prices of the toys in the store were reasonable. Compared to Hamleys or Harrods it was a steal.
First, I didn't eat here. I only had drinks. But I enjoyed the drinks and the atmosphere. This place is definitely meant for families. Mainly kids. But it's a really interesting concept and environment. There are multiple floors of restaurant. I'd definitely recommend getting a reservation before coming as the lineups are long. It was simply a unique experience. Some of the food reviews here aren't great. So take that into account. But walking down the street I saw this place and it immediately drew me in as it was very strange. If you like really strange concepts and underground restaurants, it's worth checking out!
Had an amazing time! I think we had the best seat in the restaurant animated gorilla next to us and also animated Jaguar right above us can be quite an experience especially with the thunderstorm so make sure your children are ready for the rainforest ‘musical noises’. The food was ok ; we liked the lamb shank the best amongst all but it was the atmosphere that livened up the place. Our lunch just came under £100 for the 4 of us. Children had a great time and so did we!
I recently visited this restaurant and explored the first floor. The jungle theme decoration was impressive, and the interior was adorned with a variety of cute toy and stuffed animal dolls for sale, making it a perfect spot for kids. Overall, it's a great place to dine with family and enjoy the ambiance.
The reviews and photos just don’t do this place justice. First off - this isn’t the Ritz. Adjust your expectations! There are gorillas screaming during the meal, it thunders, a parrot does a walk around. This is a restaurant for people with kids, or at least who enjoy novelty. Our waiter was fantastic & our meal was great. The atmosphere is really good and the surroundings felt like you were not in central London. Great fun! Vegetarian options: Only a couple on the menu but they were good ones. Kid-friendliness: This is a restaurant made for kids.
this place is for children. built like a jungle so it is crowded and noisy. the waitress did not have timd to give good service,took the order and vanished. the food came very fast but after that was difficult to find help if needed somthing. the food is expensive4 adults+3 children =170pounds. i dont recomend !! Kid-friendliness: there are dishes special for children including soft drinks and desert like icecream or fruit salad.
Dishes are ok, I'd say the typical American menu, complete with hot dogs and milkshakes, and done to decent quality. Not sure about the service though. I appreciate they're quite busy and there are lots of little ones, but you can't bring out dirty cutlery and cups one had lipstick on it... And you also need to check in sometimes to see if anyone needs anything else.
Visiting London for the weekend and wanted something a little different one night and so we booked the rainforest cafe and it was great! Upon being seated you are greeted by many different types of wild animals and all the sounds of the rain forest. It was very immersive. The staff were very friendly and helpful. The food was good but prices were a little high in relation to the amount of food served. The only time this didn’t relate was when it came to desert. The desert was advertised as serving 2 people, but it could easily feed 3 to 4 people. Overall I’m glad we had a chance to come here and would recommend it to others. Although if you don’t want children running around then I would avoid on weekends and during half term.
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