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The Pharmacy - Ludgershall

  1. Andover
  2. Ludgershall Pharmacy
  3. Ludgershall Store

Reviews, get directions and contact details for The Pharmacy - Ludgershall

The Pharmacy - Ludgershall
Address: Central St, Ludgershall, Andover SP11 9RA, UK
Phone: 01264 790305
State: Wiltshire
City: Andover
Zip Code: SP11 9RA

opening times

Monday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Tuesday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Wednesday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Thursday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Friday: 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Honestly amazing, my usual pharmacy wasn't open as had closed early on a Saturday and I went here instead. The people helping me were absolutely wonderful and so helpful. I was in and out in 10 minutes which was great.
I went to the pharmacy to get advice on an injury and was completely ignored for 20 minutes as I was in a separate queue for 'advice' and not the main queue for 'prescriptions'.nA customer asked if I'd like to go in front of her as she could see how long I'd been waiting. On asking, the lady behind the counter said a pharmacist would be with me shortly. 15 minutes later I told them not to worry as I couldn't wait any longer.nSo much for using the pharmacy for answers rather than wasting the doctor's time.nThis is not the first time I've been ignored in this chemist. I think the staff have zero customer service skills and could do with smiling from time to time.
First time using this pharmacy, very quick at dispensing my antibiotics and in general the staff seemed friendly all apart from the first young girl that served me! Abrupt, huffy and quite frankly rude, if she smiled it would make a brighter day. I work in the NHS and a smile just makes for a better day all round. I suggest if you’re not happy in your job? change jobs. I would use this pharmacy again but reluctant to be dealt with her as quite frankly just spoils your day!
Staff are friendly and helpful and making the best of difficult working conditions in the time of a pandemic.nnThere has been noticeable delay in service at the the times when they fulfill prescriptions for those delivering to the vulnerable: I started queuing at 4pm once in a place that took a 20min wait previously but at that time had to leave after a 45min wait to attend another appointment. It may be more sensible to close the pharmacy at those times or extend lunch closing to fulfill those order to avoid frustrating other customers with a long wait.
Disgusting service received from the woman with the blonde Bob! Rude and intimidating. Totally humiliated me in front of a shop full of people whilst buying migraine medication. Never again will I use this pharmacy! This is the 4th time this woman has been rude and unprofessional now! I am making a further complaint about this woman.
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