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the perfume shop

  1. Southampton
  2. Southampton Beauty & Makeup
  3. Southampton Gift Shops

Reviews, get directions and contact details for the perfume shop

"The Perfume Shop is the UK's largest specialist fragrance retailer with over 200 stores across the UK & Ireland. Perfume is our passion. We stock 100s of leading fragrance brands including Armani, Marc Jacobs, CHANEL, TOM FORD, DIOR, YSL and Gucci. Our mission is to offer the most knowledgeable fragrance expertise on the high-street and we proudly boast the largest number of industry recognised CFSS Certified Fragrance Sales Specialist graduates in the UK. You'll find fantastic savings across 100s of top brands all year round with even more perks and privileges as a rewards club member. In-store we will even wrap your perfume or aftershave gift for free! Come and see how our perfume people at The Perfume Shop West Quay can help you today."
Address: west quay shopping centre , Southampton SO15 1BA, HAM, GB
Phone: 023 8022 3777
State: HAM
City: Southampton
Zip Code: SO15 1BA

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Reviews
The male customer assistant was n always is very helpful n polite!
poor staff,trying to be smart selling all old stuff not a good welcoming people ,management should change them
poor customer service,especially some European women laughing with their colleagues,not fair at all
I wanted to purchase100ml of Chanel Allure Sensuelle today £126 but it was more important for the sales assistant to chat to her friends, didn't even acknowledge our presence so we walked out. We would also have purchased Deisel Only the Brave Tattoo 100ml but we got the latter from the Fragrance Shop for £75, unfortunately they don't sell Chanel do that was all we could buy therefrom them
Really poor customer services. I asked the sales assistant a question on sizes/prices on perfume, his reply " it's all online". The only reason I brought my perfume was I got blue light discount otherwise boots and fragrance store was better with customer service skills.
Always friendly each time I pop in
Just wanted to mention Livia who served me today. She was super friendly and helped me to choose an Aftershave for my Dad. Afterwards she beautifully wrapped it and I joked that I would bring in my other Christmas shopping to wrap! Thank you for your help today. Your customer service was amazing.
Lovely shop very helpful
The store was very clean and welcoming all the staff had a smile on their face. I was very impressed with a team member called Brad, I was one of those difficult customers who didn’t have a clue what I wanted but he is a very patient young man and a total credit to The Perfume Shop! He suggested some amazing perfumes and told me some really interesting information & the ingredients in the perfumes which helped me decide which one was for me. I walked away with a smile on my face as you don’t really get customer service like that in retail but he was an absolute star!!
Lady with the red hair today sorted me right out! Came for advice on a broken spray button on my cologne, she called up the other store around the corner to see if they still sell it. As they don't anymore, I left with a full new bottle, originally used as a tester mine was about 1/4 full. Not bad at all considering I had it for two years! Thanks again to her :
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