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The Loughton Surgery

  1. Loughton
  2. Loughton Doctor

Reviews, get directions and contact details for The Loughton Surgery

The Loughton Surgery
Address: 25 Traps Hill, Loughton IG10 1SZ, UK
Phone: 020 8508 9949
State: Essex
City: Loughton
Zip Code: IG10 1SZ

opening times

Monday: 7:30 AM – 7:30 PM
Tuesday: 7:30 AM – 6:30 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 7:30 AM – 6:30 PM
Friday: 7:30 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Same day appointments always available for children, Dr Larh is amazing and listens to any concerns fully, 100% recommend, I have moved out of the immediate area but still travel to use this service
7 years ago (20-03-2018)
I am very disappointed with the surgery, I tried arranging a repeat prescription as I usually do, and on this occasion it took them 2 weeks. It was confirmed by the receptionist that it was done, only to find out from the pharmacy (three times) that it had not been! I rang the surgery again only to speak to a rude receptionist who told me "I tell you what why don't you come to the surgery and collect your son's prescription yourself" . I then I asked for a complaint form so she repeated that I should goto the surgery to collect the form. I asked the pharmacist to ring the surgery to find out why my prescription wasn't at the pharmacy. They kindly did this and the response from the surgery was the postage costs too much therefore they're not able to send the original presctiption. I found most of the reception team to be very rude and unhelpful. My son is in long term medication which needs to be managed appropriately to keep him in optimal health. I did not appreciate being made to feel like I was was bothering them or that I didn't want to collect the prescription. I work full time and some. This process took me 2 weeks to solve. I appreciate things are never perfect all the time - but to be spoken to in this underhand and patronising manner is not acceptable. I have changed my surgery as a result and all receptionists/ staff are well mannered and efficient.
7 years ago (13-03-2018)
I see this has been amended to show the address of the Traps Hill branch though the photo is not that of Traps Hill branch. VERY strange!!! See my photo of the surgery that is actually at 25 Traps Hill.
7 years ago (03-02-2018)
Dr Lahr is a fantastic GP - highly recommended
8 years ago (23-02-2017)
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